Service bulletin SSM 46396
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10095846 |
| Published by NHTSA | 2017-03-20 |
| Manufacturer's number | SSM 46396 |
| Manufacturer's date | 2017-02-21 |
| NHTSA component | EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:STARTER ASSEMBLY |
NHTSA's summary
SOME 2017 ESCAPE VEHICLES WITH ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) AND FORD ORIGINAL ACCESSORY OR FIA SCALABLE REMOTE START SYSTEMS MAY EXHIBIT A CONCERN OF THE LAST USER SETTING OF THE HEATING VENTILATION AND AIR CONDITIONING (HVAC) SYSTEM IS NOT MAINTAINED WHEN THE VEHICLE IS STARTED WITH THE REMOTE START SYSTEM. AIRFLOW MAY BE DEFAULTED TO THE DEFROST DUCTS WHEN THIS OCCURS. REPROGRAM THE HEATING VENTILATION AND AIR CONDITIONING (HVAC) MODULE TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 19980 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Equipment and accessories, Heating and air conditioning, Starter
| FORD ESCAPE | 2017 |
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Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 47084 | 2018-05-14. Service bulletin. Some 2017 Escape vehicles built on or before 02-Feb-2017 may exhibit an auto stop/start condition where the vehicle does not auto restart after an auto stop event. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift the vehicle to park and start the vehicle manually. To correct this condition, reprogram the Body Control Module(BCM) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the SLTS Manual. |
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