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Service bulletins for the 2016 Ford Edge

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

209 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSM 468132017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
SSM 460732017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
SSM 460482017-08-01. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to Workshop Manual, Section 415-00 for further diagnostics. The SYNC version can be confirmed via OASIS.
SSM 464652017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Some 2016 Edge/Explorer/F-150/Mustang built on or before 01-Nov-2016 and equipped with a 4.2-inch FCDIM may exhibit a blank screen. To correct the concern, Reprogram the FCDIM to the latest level using IDS release 104.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 10D885 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
SSM 464862017-05-24. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 464812017-05-24. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME 2016 AND 2017 EDGE/MKX VEHICLES EQUIPPED WITH LANE KEEPING SYSTEM, ADAPTIVE STEERING, AND BUILT ON OR BEFORE 01-FEB-2017 MAY EXHIBIT AN INOPERATIVE LANE KEEPING SYSTEM. IF THE VEHICLE EXHIBITS THIS CONCERN, REPROGRAM THE SECM TO THE LATEST SOFTWARE LEVEL USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN DOWNLOADING AS-BUILT DATA. FOR CLAIMING, USE CAUSAL PART 3504 AND APPLICABLE LABOR OPERATIONS IN SECTION 3 OR 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 463672017-03-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME 2016 EDGE, F150, EXPLORER, AND MUSTANG VEHICLES EQUIPPED WITH A MYFORD DISPLAY 4 INCH SCREEN MAY EXHIBIT A BLANK SCREEN AND NO AUDIO. REPROGRAM THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) TO THE LATEST CALIBRATION USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.01 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART NUMBER 10D885 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 460222017-02-23. Service bulletin. STEERING; ELECTRICAL SYSTEM. WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST.
SSM 459682017-02-21. Service bulletin. ELECTRICAL SYSTEM. SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 459362017-02-13. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. SOME 2015-2016 EDGE AND 2016 MKX VEHICLES BUILT ON OR BEFORE 6/11/2016 MAY EXHIBIT A NOISE FROM THE ELECTRIC COOLING FANS, MOST NOTICEABLE RIGHT AFTER THE ENGINE IS TURNED OFF AS THEY SPIN DOWN TO A STOP. IF THE NOISE CAN BE PINPOINTED TO THE COOLING FAN MOTOR, INSTALL A NEW COOLING FAN MOTOR AND SHROUD F2GZ-8C607-E WHICH WAS RELEASED FOR SERVICE TO RESOLVE THIS CONCERN.
SSM 459182017-02-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 459162017-02-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NOT RECOMMENDED AT THIS TIME. ENGINEERING IS CURRENTLY INVESTIGATING. IN THE INTERIM, THE FOLLOWING STEPS WILL RESET THE SYSTEM. POSITION THE VEHICLE OUTDOORS IN OPEN SKY. DISCONNECT THE BATTERY FOR 5 MINUTES. RECONNECT THE BATTERY AND START THE VEHICLE. SELECT SIRIUS TRAVEL LINK THEN FUEL PRICES. FUEL PRICE INFORMATION MAY NOT DISPLAY FOR UP TO 15 MINUTES WHILE THE SYSTEM IS UPDATING. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
SSM 461292017-02-07. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO VOLUME CONTROL, OR A STUCK CD WITH NO SLOT BLOCKAGE. PRIOR TO STARTING NORMAL DIAGNOSIS FOR ANY OF THESE CONDITIONS, VERIFY THE ACM IS AT THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE THE APPLICABLE LABOR OPERATION IN SECTION 11 OF THE SLTS MANUAL AND CAUSAL PART 18C869 WHEN CLAIMING THIS REPAIR.
TSB-16-00932016-09-24. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. SOME 2016 F-150, EXPEDITION, NAVIGATOR, TRANSIT, EDGE, FLEX AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L TWIN INDEPENDENT VARIABLE CAM TIMING (TI-VCT) OR A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE WITH LESS THAN 3200 KM (2000 MILES) MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0015, P0016, P0017, P0018, P0019, P0021 AND/OR P0025 STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY.
SSM-458212016-08-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.