Service bulletins for the 2012 Dodge Journey
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
224 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 9004206 | 2022-09-26. Service bulletin. STRUCTURE; PARKING BRAKE; POWER TRAIN. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission. |
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| 9004009 | 2022-09-26. Service bulletin. POWER TRAIN. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. |
| 0900214REVB | 2022-09-26. Service bulletin. EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire |
| 0802814 | 2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and parameters returning to defaults. AM or FM audio mutes upon start up. Seek frozen, tuner locks up, unable to change stations (RE3 only). Radio resets (RE3 only). Presets are intermittently skipped (RE3 only). When playing MP3, iPod or USB songs, the screen will not always display the correct song title. Sirius Traffic/Weather Jump button improvement. Controls Screen popup time-out option has been added to settings screen (SRT only). Temperature and Oil pressure gauge enhancements (SRT only). Blind spot monitor chime enhancement. Radio Language Translation improvements. Navigation Language Translation improvements. Disable/Enable traffic announcement feature added (RB4 RB5 RB6). Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). Garmin audio enhancements (RB4 RB5 RB6). Navigation map enhancements (RB4 RB5 RB6). Garmin stuck on loading screen (RB4 RB5 RB6). Traffic rerouting and icon enhancements (RB4 RB5 RB6). Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). Radio may reboot when Russian language keyboard used (RB4). Travel Link showing up as unsubscribed. Fuel Station routing issues. Heated seat greyed out. Navigation icon going backwards. |
| 9004206 | 2022-09-26. Service bulletin. STRUCTURE; PARKING BRAKE; POWER TRAIN. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission. |
| 1805819 | 2022-09-15. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming |
| 3100519 | 2022-09-15. Service bulletin. STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
| 3100319 | 2022-09-15. Service bulletin. STRUCTURE. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
| 3100419 | 2022-09-15. Service bulletin. VISIBILITY. Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. |
| 3100619 | 2022-09-15. Service bulletin. STRUCTURE; EQUIPMENT. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
| 9003109 | 2022-09-15. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information. |
| 24-002-14 | 2022-08-29. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode. |
| 9003081 | 2022-08-29. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| Z5091195A | 2022-08-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 0801516 | 2022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL:ANTENNA. This bulletin involves the replacement of the GPS antenna with a roof mount antenna to |
| 24-002-14 | 2022-08-22. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode. |
| 9003081 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 9002827 | 2022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Customer complains of inaccurate navigation routing, vehicle indicator drifting from the given route and/or navigation resets. To fix this customer issue, the following must be performed in accordance to TSB 08-004-13:~ |
| 9002524 | 2022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Customer complains of inaccurate navigation routing, vehicle indicator drifting from the given route and/or navigation resets. To fix this customer issue, the following must be performed in accordance to TSB 08-004-13. |
| 9003694 | 2022-08-08. Service bulletin. FUEL SYSTEM, GASOLINE. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
| 24-005-17 | 2022-08-08. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:MODULE (ACCM); ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; PARKING BRAKE; EQUIPMENT; BACK OVER PREVENTION. Flash: HVAC Diagnostic and System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with the latest available software. Some customers may notice one of the following:The Defrost button has to be pressed twice to activate the system. The Automatic Temperature Control (ATC)/ Manual Temperature Control (MTC) controller may lose its configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every two secondsand updated it if the last data saved in memory is different from what is being received on the CAN bus to correct this issue (2011 Only). |
| 04726431A | 2022-08-08. Service bulletin. SUSPENSION; WHEELS. Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive (karla.delarosa@fcagroup.com) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact karla.delarosa@fcagroup.com for feedback related ONLY. |
| 23-012-13 | 2022-07-25. Service bulletin. EQUIPMENT; STRUCTURE. Squeak Coming From Under Front Passenger Seat Storage Bin This bulletin involves removing the passenger seat storage bin and applying flock/felt tape to the seat track cross frame bar at the front of the passenger seat bottom. The customer may experience a squeak coming from under the passenger seat storage bin. |
| 08-007-13 REV. A | 2022-07-25. Service bulletin. ELECTRICAL SYSTEM. RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring. If the customer has lost all satellite radio functions and the Sirius ID number is missing, the TGM will need to be replaced to repair this condition.All radio and navigation functions are controlled by the TGM. |
| 18-008-13 | 2022-07-25. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; SERVICE BRAKES; BACK OVER PREVENTION. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped with a 3.6L engine (sales code ERB). 2.4L & 3.6L engines 2.4L & 3.6L engines 2.4L & 3.6L engines 3.6L engine 3.6L engine 3.6L engine 2.4L & 3.6L engines 2.4L engine 2.4L engine 2.4L engine Improves the consistency of how shifts are controlled during upshifts ?torque management?. 3.6L engineUpdating the software will correct the conditions listed above. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.