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Service bulletin 3100419

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10220098
Published by NHTSA2022-09-15
Manufacturer's number3100419
Manufacturer's date2019-11-20
NHTSA componentVISIBILITY

NHTSA's summary

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
ALFA ROMEO 4C2014 to 2016
ALFA ROMEO 4C SPIDER2015 to 2017
ALFA ROMEO 4C2018
ALFA ROMEO GIULIA2017 to 2019
ALFA ROMEO STELVIO2017
ALFA ROMEO STELVIO2018, 2019
CHRYSLER 2002010
CHRYSLER 2002011, 2012, 2013, 2014, 2015, 2016, 2017
CHRYSLER 2002018
CHRYSLER 200 CONVERTIBLE2011 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 3002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHRYSLER 300 AWD2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 300C2009, 2010, 2011
CHRYSLER 300C2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 300S2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER ASPEN2009
CHRYSLER ASPEN 4X22009 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER ASPEN 4X42009 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER ASPEN HYBRID2009 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER GRAND VOYAGER2009 to 2013
CHRYSLER GRAND VOYAGER2015 to 2016
CHRYSLER PACIFICA2016
CHRYSLER PACIFICA2017, 2018, 2019
CHRYSLER PACIFICA PLUG-IN HYBRID2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER PT CRUISER2009, 2010
CHRYSLER SEBRING2009, 2010
CHRYSLER SEBRING2011 to 2013
CHRYSLER SEBRING AWD2009 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER SEBRING CONV2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER SRT82009 to 2010
CHRYSLER TOWN AND COUNTRY2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHRYSLER TOWN AND COUNTRY2017 to 2018
CHRYSLER VOYAGER2011 to 2013
DODGE AVENGER2009, 2010, 2011, 2012, 2013, 2014
DODGE AVENGER2015 to 2016
DODGE CALIBER2009, 2010, 2011, 2012
DODGE CARAVAN2009 to 2019
DODGE CARGO VAN2012
DODGE CHALLENGER2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
DODGE CHARGER2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
DODGE CHARGER AWD2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
DODGE CHARGER POLICE2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
DODGE DAKOTA2009, 2010, 2011
DODGE DART2013, 2014, 2015, 2016
DODGE DURANGO2009
DODGE DURANGO2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
DODGE DURANGO 4X42009 (the catalog's model; the bulletin names a series or trim of it)
DODGE DURANGO 4X4 HYBRID2009 (the catalog's model; the bulletin names a series or trim of it)
DODGE GRAND CARAVAN2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
DODGE JOURNEY2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
DODGE JOURNEY AWD2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
DODGE MAGNUM2009 to 2010
DODGE NITRO2009, 2010, 2011, 2012
DODGE NITRO 4X22009 (the catalog's model; the bulletin names a series or trim of it)
DODGE NITRO 4X42009 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 15002009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 25002009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 35002009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 45002009 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 45002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 55002009 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 55002011, 2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE VIPER2013, 2014, 2015
DODGE VIPER COUPE2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
DODGE VIPER COUPE2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
DODGE VIPER ROADSTER2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
DODGE redundant RAM 15002010
DODGE redundant RAM 35002010
FIAT 124 SPIDER2017, 2018, 2019
FIAT 5002011
FIAT 5002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
FIAT 500E2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FIAT 500L2014, 2015, 2016
FIAT 500X2016, 2017, 2018, 2019
FIAT SPIDER2017 to 2019
GEM E22010
GEM E42010
GEM E62010
GEM EL2010
GEM ES2010
GEM NEV2009
GEM e22009
GEM e42009
GEM e62009
GEM eL2009
GEM eL XD2009
GEM eS2009
JEEP CHEROKEE2014, 2015, 2016, 2017, 2018, 2019
JEEP COMMANDER2009, 2010
JEEP COMMANDER 4X42009 (the catalog's model; the bulletin names a series or trim of it)
JEEP COMPASS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
JEEP COMPASS 4X42009 (the catalog's model; the bulletin names a series or trim of it)
JEEP COMPASS FWD2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
JEEP GLADIATOR2019
JEEP GRAND CHEROKEE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
JEEP LIBERTY2009, 2010, 2011, 2012
JEEP PATRIOT2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
JEEP PATRIOT 4X42009, 2010 (the catalog's model; the bulletin names a series or trim of it)
JEEP PATRIOT FWD2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
JEEP RENEGADE2015, 2016, 2017, 2018, 2019
JEEP WRANGLER2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
JEEP WRANGLER 2-DR 4X42009 (the catalog's model; the bulletin names a series or trim of it)
JEEP WRANGLER 2-DR 4X4 RHD2009 (the catalog's model; the bulletin names a series or trim of it)
JEEP WRANGLER 4-DR 4X22009 (the catalog's model; the bulletin names a series or trim of it)
JEEP WRANGLER 4-DR 4X42009 (the catalog's model; the bulletin names a series or trim of it)
JEEP WRANGLER 4-DR 4X4 RHD2009 (the catalog's model; the bulletin names a series or trim of it)
RAM 15002009
RAM 15002013, 2014, 2015, 2016, 2017, 2018, 2019
RAM 25002009
RAM 25002013, 2014, 2015, 2016, 2017, 2018, 2019
RAM 35002009
RAM 35002013, 2014, 2015, 2016, 2017, 2018, 2019
RAM 45002009
RAM 45002013, 2014, 2015, 2016, 2017, 2018, 2019
RAM 55002009
RAM 55002013, 2014, 2015, 2016, 2017, 2018, 2019
RAM C/V TRADESMAN2013 to 2016
RAM PROMASTER2014 to 2019
RAM PROMASTER 25002015
RAM PROMASTER 35002016
RAM PROMASTER CITY2015, 2016, 2017, 2018, 2019
RAM redundant 45002010
RAM redundant 55002010
SPRINTER 25002009
SPRINTER 35002009 to 2010
SRT VIPER2013 to 2016
STERLING BULLET 45002009
STERLING BULLET 55002009
redundant -DODGE RAM 15002012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20203972020-08-27. Visual System
20201542020-04-09. Visual System
20V2080002020-04-09. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
20201452020-04-06. Visual System
20196282019-12-12. Visual System
20193022019-06-17. Visual System
16V0440002016-01-28. VISIBILITY:WINDSHIELD
20153682015-08-13. Visual System
15V5090002015-08-12. VISIBILITY:WINDSHIELD WIPER/WASHER
14V6310002014-10-08. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
978912024-06-27. Other. MOTOR - WINDSHIELD WIPER
940062024-06-27. Other. WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
S23230000732024-01-08. Service bulletin. Exterior Mirror And Or Blind Spot Inoperative.
S23230000722024-01-08. Service bulletin. Soft Top Windows Do Not Sit Flush To The Top.
S23230000712024-01-08. Service bulletin. Front Door Window Will Not Roll Down All The Way. Window Stops Part Way Down.
90045422024-01-08. Service bulletin. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
91002092024-01-08. Service bulletin. Switch-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1) Remove the switch 2) Please check the continuity on each pin of the switch based on the table found in the service Procedures. If after testing switch is still faulty, please call FCA Redacted Content. If no response after 15 minutes, proceeds with switch replacement.
S23080000122024-01-02. Service bulletin. Rear Wiper Does Not Turn On
S23230000732023-10-30. Service bulletin. Exterior Mirror And Or Blind Spot Inoperative.
S23230000722023-10-30. Service bulletin. Soft Top Windows Do Not Sit Flush To The Top.