Service bulletins for the 2011 Dodge Journey
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
162 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 9003081 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
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| 18-071-16 | 2022-08-08. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The technician may find the following Diagnostic Trouble Code (DTC) set in the Powertrain Control Module (PCM) memory: · **U0140 - Lost Communication With Body Control Module.** Some customers may experience any of the following: · **2 - 1 downshift clunk or bump (JC vehicles).** · Long crank times when temperature is between -6°C and -3°C (20°F and 25°F) and 15°C and 18°C (60°F and 65°F). · Engine RPM fluctuation on closed throttle deceleration between 48 KPH and 32 KPH (30 MPH and 20 MPH). · Slightly elevated RPM (100 RPM) while driving slow or parking lot driving conditions (JC vehicles). Updating the PCM software will correct the conditions listed above. |
| 04-001-17 | 2022-08-08. Service bulletin. ELECTRICAL SYSTEM. Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes. |
| 9003694 | 2022-08-08. Service bulletin. FUEL SYSTEM, GASOLINE. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
| 24-005-17 | 2022-08-08. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:MODULE (ACCM); ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; PARKING BRAKE; EQUIPMENT; BACK OVER PREVENTION. Flash: HVAC Diagnostic and System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with the latest available software. Some customers may notice one of the following:The Defrost button has to be pressed twice to activate the system. The Automatic Temperature Control (ATC)/ Manual Temperature Control (MTC) controller may lose its configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every two secondsand updated it if the last data saved in memory is different from what is being received on the CAN bus to correct this issue (2011 Only). |
| 09-001-13 | 2022-07-25. Service bulletin. SEATS. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. |
| 18-006-13 | 2022-07-25. Service bulletin. ELECTRICAL SYSTEM. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle. |
| 08-063-12 | 2022-07-25. Service bulletin. ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Fuel Gauge Will Not Read Full After Filling Up The Fuel Tank This bulletin involves replacing the fuel pump module. NOT find any Diagnostic Trouble Codes (DTC) for this condition.Replacement of the Fuel pump module will repair this concern. |
| 18-033-12 | 2022-07-25. Service bulletin. BACK OVER PREVENTION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may indicate that their Malfunction Indicator Lamp (MIL) is illuminated. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or stored.Updating the software will correct the condition listed above. |
| 08-032-12 REV. A | 2022-07-25. Service bulletin. EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:CHARGER LOW VOLTAGE BATTERY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition. |
| 18-032-12 | 2022-07-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Less Than Desired Acceleration From Idle This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience less than desired acceleration from idle.Updating the software will correct the condition listed above. |
| 24-005-17 | 2022-07-25. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT; ELECTRICAL SYSTEM. Flash: HVAC Diagnostic and System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with the latest available software. Some customers may notice one of the following:The Defrost button has to be pressed twice to activate the system. The Automatic Temperature Control (ATC)/ Manual Temperature Control (MTC) controller may lose its configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every two secondsand updated it if the last data saved in memory is different from what is being received on the CAN bus to correct this issue (2011 Only). |
| 08-032-13 | 2022-07-18. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition. |
| 1808515 | 2022-07-05. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). This bulletin involves selectively erasing and reprogramming the Powertrain Control |
| 0803116 | 2022-07-05. Service bulletin. ELECTRICAL SYSTEM. Hands Free Module Prompts Begin Erroneously. |
| 0801516 | 2022-07-05. Service bulletin. STRUCTURE. This bulletin involves the replacement of the GPS antenna with a roof mount antenna to |
| 9004330 | 2022-05-31. Service bulletin. POWER TRAIN; EQUIPMENT. PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts 8 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only shot peened |
| 9004509 | 2022-05-31. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold |
| 9004206 | 2022-05-31. Service bulletin. STRUCTURE; PARKING BRAKE; POWER TRAIN. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission. |
| S2008000113 Rev. | 2021-05-24. Service bulletin. POWER TRAIN. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message |
| S2121000005 | 2021-05-24. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN. 62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair |
| 9004206 | 2021-05-24. Service bulletin. STRUCTURE; PARKING BRAKE; POWER TRAIN. Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission. |
| 08-032-13 | 2021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM:SOFTWARE. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition. |
| 23-035-20 | 2021-03-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; SEATS; EQUIPMENT. Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset. |
| 71064 | 2021-03-01. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town & Country (RT), Dodge Durango (WD), Jeep Grand Cherokee (WK) (Rev. A) |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.