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Service bulletin 24-005-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10216307
Published by NHTSA2022-07-25
Manufacturer's number24-005-17
Manufacturer's date2017-11-03
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

Flash: HVAC Diagnostic and System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with the latest available software. Some customers may notice one of the following:The Defrost button has to be pressed twice to activate the system. The Automatic Temperature Control (ATC)/ Manual Temperature Control (MTC) controller may lose its configuration. This condition can happen when the battery is disconnected or becomes low. This condition could also happen if CAN bus communication was lost. The software was changed to monitor the configuration every two secondsand updated it if the last data saved in memory is different from what is being received on the CAN bus to correct this issue (2011 Only).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Heating and air conditioning

Vehicles listed
DODGE JOURNEY2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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