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Service bulletins for the 2020 Dodge Durango

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

491 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S20080000592020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Error Code 20 Message On the Radio Screen
S20080000482020-05-26. Service bulletin. EQUIPMENT. Phone Contacts Will Not Load
S20190000022020-05-26. Service bulletin. STEERING. Hands On Steering Wheel Message In EVIC
S20080000452020-05-26. Service bulletin. ELECTRICAL SYSTEM. Apps Or Icons Grayed Out
S20080000312020-05-26. Service bulletin. EQUIPMENT. Low Charging Voltage Displayed On Cluster
21-021-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION; POWER TRAIN. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or erratic shifting between gears during normal drive cycles.
S19080002082020-05-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Satellite Radio Inoperative Radio Has Code B156B-13.
S20080000312020-05-26. Service bulletin. ELECTRICAL SYSTEM. Low Charging Voltage Displayed On Cluster
S18230000482020-05-26. Service bulletin. STRUCTURE. Creaking Noise From Front Of Vehicle With Body Flex
90042262020-05-26. Service bulletin. ENGINE; EQUIPMENT. TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out of the direction of the rear heater line 2) Adjust the TOH line by pushing it towards the engine to increase clearance between the TOH line and rear heater line.
90040992020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL. LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
90042352020-05-26. Service bulletin. STRUCTURE:BODY:DOOR. SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button). The kneeblocker panel service part numbers are as follows: 5SA98DX9AB - Knee blocker panel 5SA98HL1AB - Knee blocker panel In addition, FCA would like to request that you document the VIN and provide the following information: 1.) Take image of customer concern (Front and back of assembly) - Highlighting if fuel door button is stuck in the knee blocker panel 2.) Email images of concern to FCA Redacted Content and FCA Redacted Content For additional questions, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
21-021-202020-05-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or erratic shifting between gears during normal drive cycles.
S19080002082020-05-18. Service bulletin. EQUIPMENT. Satellite Radio Inoperative Radio Has Code B156B-13.
S18230000482020-05-18. Service bulletin. STRUCTURE; BACK OVER PREVENTION. Creaking Noise From Front Of Vehicle With Body Flex
90042262020-05-18. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN; FUEL SYSTEM, GASOLINE. TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out of the direction of the rear heater line 2) Adjust the TOH line by pushing it towards the engine to increase clearance between the TOH line and rear heater line.
90040992020-05-18. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
90042352020-05-18. Service bulletin. AIR BAGS; VEHICLE SPEED CONTROL; PARKING BRAKE. SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button). The kneeblocker panel service part numbers are as follows: 5SA98DX9AB - Knee blocker panel 5SA98HL1AB - Knee blocker panel In addition, FCA would like to request that you document the VIN and provide the following information: 1.) Take image of customer concern (Front and back of assembly) - Highlighting if fuel door button is stuck in the knee blocker panel 2.) Email images of concern to FCA Redacted Content and FCA Redacted Content For additional questions, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
21-021-202020-04-27. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or erratic shifting between gears during normal drive cycles.
S19080002082020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL. Satellite Radio Inoperative Radio Has Code B156B-13.
S18230000482020-04-27. Service bulletin. STRUCTURE. Creaking Noise From Front Of Vehicle With Body Flex
90042262020-04-27. Service bulletin. ENGINE AND ENGINE COOLING. TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out of the direction of the rear heater line 2) Adjust the TOH line by pushing it towards the engine to increase clearance between the TOH line and rear heater line.
90040992020-04-27. Service bulletin. EXTERIOR LIGHTING. LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the VIN 4.) Please send an email containing the VIN(s) and defect images to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
90042352020-04-27. Service bulletin. FUEL SYSTEM, GASOLINE. SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button). The kneeblocker panel service part numbers are as follows: 5SA98DX9AB - Knee blocker panel 5SA98HL1AB - Knee blocker panel In addition, FCA would like to request that you document the VIN and provide the following information: 1.) Take image of customer concern (Front and back of assembly) - Highlighting if fuel door button is stuck in the knee blocker panel 2.) Email images of concern to FCA Redacted Content and FCA Redacted Content For additional questions, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
08-019-202020-04-06. Service bulletin. ELECTRICAL SYSTEM; SEATS. Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.