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Service bulletin 9004235

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10175013
Published by NHTSA2020-05-18
Manufacturer's number9004235
Manufacturer's date2020-03-11
NHTSA componentAIR BAGS; VEHICLE SPEED CONTROL; PARKING BRAKE

NHTSA's summary

SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button). The kneeblocker panel service part numbers are as follows: 5SA98DX9AB - Knee blocker panel 5SA98HL1AB - Knee blocker panel In addition, FCA would like to request that you document the VIN and provide the following information: 1.) Take image of customer concern (Front and back of assembly) - Highlighting if fuel door button is stuck in the knee blocker panel 2.) Email images of concern to FCA Redacted Content and FCA Redacted Content For additional questions, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Brakes, Throttle and cruise control, Parking brake

Vehicles listed
DODGE DURANGO2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S21080001702023-01-17. Service bulletin. Head unit button stuck DTC code B14DA-2A
08007202023-01-09. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. 2019 LA and WD with UAQ or UCQ radios and 2020 WD with UCQ radio has been removed from the service bulletin and are now covered under a safety recall. Please refer to published information in DealerCONNECT/Service Library for more details. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAQ Only). Active call not transferred to vehicle Bluetooth®(UAQ Only). Voice Recognition (VR) not understanding commands to switch sources (UAQ Only). Bluetooth phonebook not available (UAQ Only). "Setting" button removed after ignition cycle (UAQ Only). Coolant temperature value incorrect (UAQ Only). Blank display screen at start up.
08007202022-09-26. Service bulletin. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios - 34.2. UCQ - 30.24. 2019 LA and WD with UAQ or UCQ radios and 2020 WD with UCQ radio has been removed from the service bulletin and are now covered under a safety recall. Please refer to published information in DealerCONNECT/Service Library for more details. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAQ Only). Active call not transferred to vehicle Bluetooth®(UAQ Only). Voice Recognition (VR) not understanding commands to switch sources (UAQ Only). Bluetooth phonebook not available (UAQ Only). "Setting" button removed after ignition cycle (UAQ Only). Coolant temperature value incorrect (UAQ Only). Blank display screen at start up.
S21080001702022-09-26. Service bulletin. Head unit button stuck DTC code B14DA-2A