Service bulletins for the 2015 Dodge Durango
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
349 on file from NHTSA, as of 2026-10-19.
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By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| 31-003-19 | 2019-12-16. Service bulletin. EQUIPMENT. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
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| 08-111-19 | 2019-12-16. Service bulletin. EQUIPMENT. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) |
| D-19-25 | 2019-12-16. Service bulletin. EQUIPMENT. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error |
| VB3 REV1 | 2019-12-16. Service bulletin. EQUIPMENT. Revised Customer Satisfaction Notification VB3 ? Navigation Flash |
| 9004144 | 2019-12-02. Service bulletin. EQUIPMENT. RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information. |
| 08-089-19 | 2019-10-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. |
| 9003220 | 2019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair. |
| 9004036 | 2019-07-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair. |
| 08-083-15 REV B | 2019-05-20. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (bass, mid, treble) the volume levels may be erratic. Depending where the volume is set, the volume changes may be very loud or very quiet. Example: When the volume is set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. When the volume is set to 25 and making adjustments to the tone settings, there maybe no volume changes. The customer may also describe when listening with the volume set to 9 there is more bass and less mid/high. When the volume is set to 10 is less bass and more mid/high (WD,WK, W2 and W3 only). |
| 68079487A | 2019-05-20. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY. Part Description: HVAC evaporator and HVAC filter Issue Description: Odor coming from HVAC system. Please call one of these 3 people on their cell phone before replacing the HVAC filter or the evaporator:~ Pat Presti ? (248) 379-0972~ Ken Deneau ? (248) 576-1870~ Murali Govindarajalu ? (248) 421-2483 |
| 68224166A | 2019-05-20. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Part Description: HVAC Blower Assembly Issue Description: Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes, then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248) 765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248) 464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Chad Holcomb at cell (734)-634-3679 05183147AA - Rear, Ken Deneau, cell (248) 765-0288 |
| 68084189A | 2019-05-20. Service bulletin. POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY. Part Description: Seal, Pinion Issue Description: If you are replacing this component on a 2014 or 2015 Durango or Grand Cherokee only Vehicle Engineering is looking for information about the condition. Please call Dennis Battle at cell (734) 231-1540. If Dennis is unavailable with 15 minutes proceed with the repair. |
| 68026955A | 2019-05-20. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Part Description: Seal Issue Description: If you are repairing a transfer case for a leak concern and you are replacing this seal please call Jian Zhu at (248) 379-1132 prior to performing the work. If you cannot reach Jian within 15 minutes the proceed with the repair. |
| 1NV00LU5A | 2019-05-20. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Part Description: CARPET ASSY - FLOOR Issue Description: Do not replace Carpet due to exposed carpet white backing along the Door Sills or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. credit card edge) to relax the carpet backing and fibers such that fibers stand up and the carpet backing is no longer exposed. Replace Carpet if backing is still visible. Do not replace Carpet due to exposed floor pan or gaps to interior trim. Reposition Driver, Passenger, and 2nd Row Carpet as necessary to resolve factory installation issue. Do not replace Carpet that exhibits bulging or intrusion into front passenger footwell. Please assess and reposition Carpet to flush position. If Carpet repositioning is difficult, remove Kick Panel and maneuver Wire Harness as necessary |
| 08-079-15 REV-B | 2018-12-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Key Not Detected This bulletin involves reprogramming the Radio Frequency Hub Module (RFHM) with the latest available software. A customer may describe the following conditions: ? When the Stop/Start button is pressed a ?Key Not Detected? message is displayed in the Instrument Cluster. ? If the plastic edge of the key is pressed and held against the Stop/Start button a ?Key Not Detected? message is displayed in the Instrument Cluster. NOTE: The RKE Lock/Unlock functions are functional. |
| 1NV00LU5A | 2018-12-17. Service bulletin. EQUIPMENT. Part Description: CARPET ASSY - FLOOR Issue Description: Do not replace Carpet due to exposed floor pan or carpet white backing along the Sill or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. credit card edge) to relax the carpet backing and fibers such that fibers stand up and the carpet backing is no longer exposed. Replace Carpet if backing is still visible. Do not replace Carpet that exhibits bulging or intrusion into front passenger footwell. Please assess and reposition Carpet to flush position. If Carpet repositioning is difficult, remove Kick Panel and maneuver Wire Harness as necessary. |
| 23-022-15 | 2018-12-10. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR. Door Glass Run Seal Weatherstrip Separated At Corner This bulletin involves inspecting and if necessary, replacing the door glass run seal. The customer may describe what appears to be a tear or cut in the corner of the glass run seal. Glass run seal may separate at bonded corners due to insufficient seal bond strength as shown in (Fig. 1). Fig. 1 Door Glass Run Seal Seam Separation 1 - Seam Separation This bulletin applies ONLY to the area identified in (Fig. 2) on left side of the vehicle. ? (WK) Jeep Grand Cherokee: Left rear door C-pillar corner. ? (WD) Dodge Durango: front door B-pillar corner. Fig. 2 Door Glass Run Seal Inspection Area 1 - (WK) Jeep Grand Cherokee 2 - (WD) Dodge Durango |
| 08-007-15 REVA | 2018-12-03. Service bulletin. EQUIPMENT. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? Blind Spot module beep or chime sound may be heard continuous (KL Only). ? Radio may keep the CAN bus network awake, causing a battery drain. ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user wh |
| 08-029-15 REVA | 2018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may be locked. ? Backup display may not turn off. ? Audio Mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ? Customer perception may be the radio fan is too loud. Improvements: ? Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy. |
| 08-079-15 REV-A | 2018-11-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT. Key Not Detected This bulletin involves reprogramming the Radio Frequency Hub Module (RFHM) with the latest available software. A customer may describe the following conditions: ? When the Stop/Start button is pressed a ?Key Not Detected? message is displayed in the Instrument Cluster. ? If the plastic edge of the key is pressed and held against the Stop/Start button a ?Key Not Detected? message is displayed in the Instrument Cluster. NOTE: The RKE Lock/Unlock functions are functional. |
| 08-081-15 | 2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Unable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio. Creating a Star case and recording the MDN and MEID with in the Star Case. The Star center will reply back with an access code that will need to be entered into the radio. The customer may notice that their Uconnect Apps do not work and they can?t register with Uconnect. |
| 08-031-15 REV-B | 2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only). ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Faster response time when using the Remote Service App (U.S. market only). ? Faster connection time with 911(U.S. market only). ? Keyboard improvements, in the Points Of Interest (POI) section. ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? D |
| D-15-18 | 2018-11-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. To announce a VIP LOP Restriction Program on the Multi-Displacement Solenoid (MDS) in an effort to monitor and correct quality issues in a timely and efficient manner |
| 25-002-15 | 2018-11-19. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. P0455 And/Or P0456 Set In The PCM This bulletin involves replacing the evaporative emissions purge valve hose due to a split in the hose that will prevent the system from sealing. The customer may experience a Malfunction Indicator Lamp (MIL) while driving. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P0455 EVAP System Large Leak ? P0456 EVAP System Small Leak |
| 08-083-15 REV-A | 2018-11-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (Bass, Mid, Treble) the volume levels may be erratic. Depending where the volume is set, the volume changes maybe very loud or very little. Example: Volume set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. Volume set to 25 and making adjustments to the tone settings, there maybe no volume changes. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.