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Service bulletins for the 2013 Chrysler Town and Country

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

236 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Only bulletins with component: Transmission and driveline are shown. Show all

Bulletins, newest first
08-038-152018-12-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); POWER TRAIN. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.
90025032018-06-11. Service bulletin. EQUIPMENT; POWER TRAIN; BACK OVER PREVENTION; VISIBILITY; SUSPENSION; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
18-050-162018-06-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; EQUIPMENT; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM: **JC Vehicles 3.6L: · P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. · U0140 - Lost Communication With Body Control Module (BCM). · P0456 - Evap System Small Leak.** JC Vehicles 2.4L: · P0456 - Evap System Small Leak. JS Vehicles: · P0456 - Evap System Small Leak. RT Vehicles: · U0140 - Lost Communication With Body Control Module (BCM). · P0456 - Evap System Small Leak. The following transmission enhancements are also included in this software update: · Garage shift engagements into D may be harsh at times after shutdowns of 10-30 minute duration. · 5/6 Upshift timing adjusted to improve top speed performance (markets where speeds in excess of 161 kph (100 mph) are permitted).
21-012-12 REV. B2018-05-14. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Shift Quality Improvements This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software.There may be two software packages to choose from. Both software updates will fix all symptoms/conditions listed. Refer to Service Bulletin 21-008-12 for details about the software choices. Some customers may notice any of the following: Harsh 1-3 upshift while operating in Economy (ECO) mode. Harsh 2-3 upshift while operating in normal mode.For 2012 model year, the harsh 1-3 upshift in Economy Mode and the harsh 2-3 upshift in Normal Mode was corrected in the revised software enhancements that were released in Service Bulletin 21-008-12 dated March 23, 2012. 1-2 upshift clunk following a throttle back out (2012 - 2013 model year only).In addition to correcting the previous Symptom/Conditions, the following enhancements have been made to improve the shift quality of the 62TE transmission: Shift schedule changes for the 1-2, 3-4, 4-5, and 5-6 upshifts and the 6-4P, 6-5, and 5-4 downshifts. Fifth gear torque converter lock-up/unlock improvements.
R4880213A$2016-09-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT. "SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT. THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. THIS IS PARTICULARLY TRUE IF HUB AND BEARING IS ALSO BEING REPLACED"
18-050-16 REV. A2016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). "FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. SYMPTOM/CONDITION: A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM: JC VEHICLES 3.6L: · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. · U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (BCM). · P0456 - EVAP SYSTEM SMALL LEAK. · P0108 - MANIFOLD ABSOLUTE PRESSURE SENSOR CIRCUIT HIGH (2012 MY ONLY). THE FOLLOWING TRANSMISSION ENHANCEMENTS ARE ALSO INCLUDED IN THIS SOFTWARE UPDATE: · CONTINUOUS CYCLING OF FUEL PUMP RELAY WHEN USING REMOTE START. · 1 - 2 UPSHIFT CLUNK OR BUMP. · 3 - 4 HARSH UPSHIFT AT CLOSED THROTTLE AFTER A WOT STAB IN 1ST OR 2ND GEAR. · 4 - 5 UPSHIFT CLUNK OR BUMP. · 5 - 6 UPSHIFT CLUNK OR BUMP. · 5- 4 DOWNSHIFT CLUNK OR BUMP. · 6 - 5 DOWNSHIFT CLUNK OR BUMP. · RPM FLUCTUATING OR JERKING WHILE OPERATING IN CRUISE CONTROL. CONDITION IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING UP AND DOWN GRADES. · IMPROVES THE CONSISTENCY OF HOW SHIFTS ARE CONTROLLED DURING UPSHIFTS “TORQUE MANAGEMENT”. · DELAYED DOWNSHIFTS. JC VEHICLES 2.4L: · **U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (BCM).** · P0456 - EVAP SYSTEM SMALL LEAK. THE FOLLOWING TRANSMISSION ENHANCEMENTS ARE ALSO INCLUDED IN THIS SOFTWARE UPDATE: · 1 - 2 UPSHIFT CLUNK OR BUMP. · 3 - 4 HARSH UPSHIFT AT CLOSED THROTTLE AFTER A WOT STAB IN 1ST OR 2ND GEAR. · 4 - 5 UPSHIFT CLUNK OR BUMP. · RPM FLUCTUATING OR JERKING WHILE OPERATING IN CRUISE CONTROL. CONDITION IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING UP AND DOWN GRADES. · 1 - 2 HARSH UPSHIFT GOING DOWN A GRADE. · 3 - 2 DOWNSHIFT CLUNK OR BUMP. · 4 - 3 DOWNSHIFT CLUNK OR BUMP.
SB-18-048-132014-01-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). CHRYSLER/DODGE: MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0606, AND POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE REPROGRAMMING AND SELECTIVE ERASING. MODELS 2014 TOWN AND COUNTRY, GRAND CARAVAN, JOURNEY. *PE
SB-18-029-132013-12-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). CHRYSLER: SELECTIVE ERASING AND REPROGRAMMING OF POWERTRAIN CONTROL MODULE (PCM), WITH NEW SOFTWARE, DUE TO MALFUNCTION INDICATOR LAMP ILLUMINATION WITH EVAP SYSTEM SMALL LEAK. MODEL 2013 200, TOWN & COUNTRY, GRAND CARAVAN, JOURNEY, FREEMONT. *PE
CSN-M-382013-04-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). DODGE/CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO SOFTWARE PROGRAMMING CAUSING POOR AUTOMATIC TRANSAXLE SHIFT PROBLEMS, A NEW PCM SOFTWARE IS AVAILABLE TO IMPROVE SHIFT QUALITY OF AUTOMATIC TRANSAXLE. MODEL 2011-2013 GRAND CARAVAN, TOWN AND COUNTRY. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.