Service bulletin 9002503
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10139594 |
| Published by NHTSA | 2018-06-11 |
| Manufacturer's number | 9002503 |
| Manufacturer's date | 2014-09-10 |
| NHTSA component | EQUIPMENT; POWER TRAIN; BACK OVER PREVENTION; VISIBILITY; SUSPENSION; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE |
NHTSA's summary
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Electrical system, Equipment and accessories, Fuel system, Glass, wipers and mirrors, Suspension, Transmission and driveline, Backup camera
| CHRYSLER 200 | 2011, 2012 |
|---|---|
| CHRYSLER TOWN AND COUNTRY | 2011, 2012, 2013, 2014 |
| DODGE CALIBER | 2011, 2012 |
| DODGE CARAVAN | 2011 to 2014 |
| DODGE CHALLENGER | 2011, 2012, 2013, 2014 |
| DODGE DAKOTA | 2011 |
| DODGE NITRO | 2011, 2012 |
| DODGE RAM 1500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| DODGE RAM 2500 | 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| JEEP COMPASS | 2011, 2012, 2013, 2014 |
| JEEP LIBERTY | 2011, 2012 |
| JEEP WRANGLER | 2011, 2012, 2013, 2014 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
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|---|---|
| 9003357 | 2024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 2102016 | 2022-12-19. Service bulletin. Manual Transmission Shifter Noise This bulletin involves greasing or replacing the manual transmission rear shifter bushing. Customers may experience a clunk, squeak, or similar noise heard from center console area while shifting. |
| 9003704 | 2022-09-26. Service bulletin. Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
| 55111275A | 2022-09-26. Service bulletin. Sun Sensor Multi zone Auto Climate Control systems. Left and right outlet temperatures do not match when system is in "sync" . Occupants will experience being cold ( winter time), on either passenger or driver side, even though the temperature setting is the same. Root cause: Suspect sun senors ( PN 55111274AA and 55111275AA). THERE WILL BE NO DTC FOR THE SUN SENSOR active or stored. The issue is diagnosed by using an INCANDESCENT (not LED) shop lamp. Shine the shop lamp on the left side of the sensor, then on the right side of the sensor, while monitoring sensor output with STARSCAN. The reading should change from 0 (or near zero) to about 20 to 40. The important thing is that the left and right readings are the same, and that they change when the lamp is shone on it. |
| 0500314REVA | 2022-09-26. Service bulletin. Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper. A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition. |
| 2302614REVA | 2022-09-26. Service bulletin. Wind Noise At The Left And/Or Right Door This bulletin involves repositioning the outer door mounted window seal flag. The customer may describe a wind noise at the left and/or right door. |
| 0500614 | 2022-09-26. Service bulletin. Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle. |
| 2302614 | 2022-09-26. Service bulletin. Wind Noise At The Left And/Or Right Door This bulletin involves repositioning the outer door mounted window seal flag. The customer may describe a wind noise at the left and/or right door. |
| S2123000011 | 2022-09-26. Service bulletin. Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds |