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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
90036442020-05-26. Service bulletin. STRUCTURE:BODY:DOOR. BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
19-001-202020-05-18. Service bulletin. STEERING; POWER TRAIN; WHEELS. Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.
S18080001752020-05-18. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
S19080002082020-05-18. Service bulletin. EQUIPMENT. Satellite Radio Inoperative Radio Has Code B156B-13.
S20230000152020-05-18. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Power Sliding Door Window Will Not Power Closed
90036442020-05-18. Service bulletin. VEHICLE SPEED CONTROL. BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
19-001-202020-04-27. Service bulletin. STEERING. Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.
S18080001752020-04-27. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY; EXTERIOR LIGHTING. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
S19080002082020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL. Satellite Radio Inoperative Radio Has Code B156B-13.
S20230000152020-04-27. Service bulletin. VEHICLE SPEED CONTROL; POWER TRAIN. Power Sliding Door Window Will Not Power Closed
90036442020-04-27. Service bulletin. STRUCTURE. BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
S20080000132020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Key Programming, Security Pin Request, Pin Invalid
S14080003842020-04-06. Service bulletin. ELECTRICAL SYSTEM. Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles
S18050000062020-04-06. Service bulletin. ELECTRICAL SYSTEM. ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
S17230000012020-04-06. Service bulletin. VISIBILITY. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S16230000282020-04-06. Service bulletin. VISIBILITY. Outside Power Fold Rearview Mirror Appears Loose Or Shakes
S19080001742020-04-06. Service bulletin. EQUIPMENT. Radio Screen Black At Vehicle Startup After A Sleep Cycle
S20080000102020-04-06. Service bulletin. EQUIPMENT. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
90042232020-04-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE AND ENGINE COOLING. BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover by trimming 3mm of rubber on left side & bottom. ?WK ? Jeep Grand Cherokee ?WD ? Dodge Durango WK/WD NOTE:A vent kit is being created now and will replace the existing tube with a longer one and add an elbow to it for routing (availability is TBD).
08-124-192020-01-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
18-089-192019-12-16. Service bulletin. FUEL SYSTEM, GASOLINE; ENGINE. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
90037302019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN; ELECTRICAL SYSTEM. SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
90041552019-12-02. Service bulletin. SEATS. ARMREST, Front Seat For concern of front seat armrest cannot be adjusted to different positions by pressing on the button and/or is not retaining desired position on 2020 RU, please contact Christian Sanchez at (248) 550-4933 or christian.sanchez@fcagroup.com If no response in 15 minutes, proceed with repair.
90041502019-12-02. Service bulletin. FUEL SYSTEM, GASOLINE; POWER TRAIN. SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
04-001-192019-10-28. Service bulletin. ENGINE. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.