WenmarOpen by Wenmar Pro

Service bulletin 19-001-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10174244
Published by NHTSA2020-04-27
Manufacturer's number19-001-20
Manufacturer's date2020-03-25
NHTSA componentSTEERING

NHTSA's summary

Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CHRYSLER PACIFICA2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
1056462025-10-15. Service bulletin. MODULE - STEERING CONTROL & COLUMN
08-234-222023-01-17. Service bulletin. UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
31001212022-09-26. Service bulletin. Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
S190800000472020-07-27. Service bulletin. Volume Uncontrollable Or Stuck On High
S20190000022020-05-26. Service bulletin. Hands On Steering Wheel Message In EVIC
19-001-202020-05-26. Service bulletin. Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.
19-001-202020-05-18. Service bulletin. Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.