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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
90043342021-03-01. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
S20230000422020-12-28. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors
S20230000422020-12-21. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors
S20080001722020-12-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
09-012-202020-11-30. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Engine Ticking Noise This bulletin involves replacing the bank 1 exhaust cam phaser, phaser actuator and Oil Control Valve (OCV). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P000A - Bank 1 Camshaft 1 Position Slow Response. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0300 - Multiple Cylinder Misfire. P105C - Intake Valve Stuck In Low Lift Position. Customers may also experience one or more of the following:Engine ticking noise. Reduced level of engine performance.
18-093-202020-11-30. Service bulletin. EQUIPMENT; SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE; ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
S20080001662020-11-30. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SEATS. Rear Seat Entertainment Monitor Inoperative
S20080001472020-10-26. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Ambient Air Temperature Connector Loose. MIL Illuminated, DTC P0070-15 and P0073 Active
S20080001432020-10-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location
S20080001412020-10-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Shows Incorrect Location
08-075-202020-09-28. Service bulletin. SEATS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
675672020-09-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
S20080001302020-09-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Radio UConnect GPS Based Trip Computer Missing
S20080001322020-09-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
90036372020-09-28. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
90042902020-09-28. Service bulletin. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; EQUIPMENT. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S20080000942020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Uconnect Market Place APP Fatal Error Message
S20080000102020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
S20050000052020-08-24. Service bulletin. EQUIPMENT:ELECTRICAL. EPB And ACC Disabled Displayed In Information Center EVIC. DTC?s C2222-68 C10D0-92 and U0415-00.
S20080000952020-08-24. Service bulletin. EQUIPMENT:ELECTRICAL. Service Shifter Is Displayed In the EVIC
S20080000112020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. Customer Cannot Change Cluster Display Unit Settings
S20080000892020-07-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
S19080001742020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. Radio Screen Black At Vehicle Startup After A Sleep Cycle
S20080000772020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. VP2R Radio Clock Not Keeping Time
S19090000022020-06-22. Service bulletin. EQUIPMENT; ENGINE. Customer complaint may include an overfilled engine crankcase after an oil change.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.