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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
08-090-202020-11-30. Service bulletin. SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING; POWER TRAIN; ELECTRICAL SYSTEM; SERVICE BRAKES, ELECTRIC. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
08-089-202020-11-30. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM)
S20080001672020-11-30. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. Express Window Auto Up Feature Does Not Operate
S20080001432020-10-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location
90042902020-10-26. Service bulletin. ELECTRICAL SYSTEM. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector: 1. Order connector repair kits as appropriate (meaning no corrosion at other connectors) repair connectors using the following kits: 68500834AA Fascia side (Available by Q4 2020) 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement) 2.Please contact FCA Redacted Content to return BOTH the female and male side of the XY101 together. If no response in 15 minutes, proceed with repair.
08-075-202020-09-28. Service bulletin. SEATS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
675672020-09-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering
S20080001302020-09-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Radio UConnect GPS Based Trip Computer Missing
S20080001322020-09-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
S20080001192020-09-28. Service bulletin. ELECTRICAL SYSTEM. Service Hybrid Electrical System Displayed. DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector
90042902020-09-28. Service bulletin. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; EQUIPMENT. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at XY101 Connector: 1. Order connector repair kits as appropriate. Meaning: no corrosion at other connectors, repair connectors using kits: 68500834AA Fascia side 68497543AA Dash Side - If more corrosion you need the whole harness. 2. Return BOTH the female and male side of the XY101 together, please. 3. Call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S20080000942020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Uconnect Market Place APP Fatal Error Message
S20080000102020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
08-062-202020-07-27. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. The customer may report an abnormal noise from the front or rear of the vehicle when stopped, or when accelerating at speeds below 40 kph (25 mph) (in drive) and speeds below 11 kph (7 mph) (in reverse).
S20080000942020-07-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Uconnect Market Place APP Fatal Error Message
S20080000932020-07-27. Service bulletin. ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP. Blind Spot Or Park Assist Warnings, False Activation
S19080001702020-07-27. Service bulletin. ELECTRICAL SYSTEM. Radio Screen Black At Vehicle Startup After A Sleep Cycle
S20080000732020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S18080001522020-05-26. Service bulletin. ELECTRICAL SYSTEM. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
S20080000452020-05-26. Service bulletin. ELECTRICAL SYSTEM. Apps Or Icons Grayed Out
S18080001752020-05-18. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
S18080001752020-04-27. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY; EXTERIOR LIGHTING. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
S20080000132020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Key Programming, Security Pin Request, Pin Invalid
S14080003842020-04-06. Service bulletin. ELECTRICAL SYSTEM. Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.