Service bulletins for the 2016 Chrysler 300
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
305 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 9004144 | 2019-12-02. Service bulletin. EQUIPMENT. RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information. |
|---|---|
| 08-089-19 | 2019-10-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. |
| 9003220 | 2019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair. |
| 9004036 | 2019-07-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair. |
| 53034160A | 2019-05-20. Service bulletin. VEHICLE SPEED CONTROL; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault. |
| 08-114-15 REV A | 2019-05-20. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only). |
| 08-113-15 | 2019-05-20. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; STEERING; ELECTRICAL SYSTEM. Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F). |
| 21-062-15 | 2019-05-20. Service bulletin. POWER TRAIN. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions: ? Hanging or delayed upshift when braking down hill or when braking after high vehicle acceleration rate. ? Releasing the accelerator pedal rapidly causes hanging or delayed upshift. |
| 21-063-15 | 2019-05-20. Service bulletin. POWER TRAIN. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Customers may experience any of the following symptoms: ? Hanging or delayed upshift when braking downhill or when braking after high vehicle acceleration rate. ? Releasing the accelerator pedal rapidly causes hanging or delayed upshift. Updating the TCM software will correct the conditions listed above. |
| 68249986A | 2019-05-20. Service bulletin. EQUIPMENT. Part Description: MY16 RA3 & RA4 Replacement Radios Issue Description: Issue 1:~ All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wirele ss network provider in order for Uconnect Apps to work properly. Issue 2:~ The MY16 RA3 and RA4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault. |
| 08-075-15 | 2018-12-03. Service bulletin. EQUIPMENT. RL4 RK4 RM4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Radio screen display freezes while using Point of Interest (POI) feature. ? Voice Recognition (VR) - voice commands not working. ? Improper translation of some words and units of meter and kilometers. |
| 18-020-16 | 2018-06-18. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; POWER TRAIN. Flash: 6.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest software. Customers may experience one or more of the following symptoms and/or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): · P0456 - EVAP System Small Leak. · P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. Customers may also notice the following condition(s): · Brief engine idle fluctuation while in hot ambient temperatures. · A slight hesitation during light pedal application after engine cold start. · Driveline noises. · Engine stumble/hesitation on a very hard pedal acceleration from a dead stop. · Transmission enhancements during low speed braking turning maneuvers. · False detonation (spark knock) detected during a wide open throttle (LA) Challenger (Sales Codes ESH with DEC only). In addition, the following software enhancement is available: · Calibration Improvements for non-adaptive cruise control equipped vehicles. |
| 08-016-16 REV A | 2018-06-18. Service bulletin. ELECTRICAL SYSTEM; STEERING. Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the W3/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F). |
| 68234120A$ | 2018-06-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~ |
| 08-057-16 | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle. |
| 08-056-16 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Body Control Module (BCM) Re-configure for Non-functional SD Card This bulletin involves re-configuring the BCM with the latest available software to correct an issue with the SD card for the radio. The customer may describe that when they insert an SD card it doesn?t communicate with radio. |
| Z5091195A$ | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 03-004-16 | 2018-06-11. Service bulletin. POWER TRAIN. Inspect And Replace Propeller Shaft This bulletin involves inspecting and replacing the propeller shaft due to a whining noise at high speeds. SYMPTOM/CONDITION: The customer or technician may hear a whining noise coming from the rear axle area. |
| 21-023-16 | 2018-06-11. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. SYMPTOM/CONDITION: Customers may experience any of the following symptoms: · Hanging or delayed upshift when braking downhill or when braking after high vehicle acceleration rate. · Releasing the accelerator pedal rapidly causes hanging or delayed upshift. **Updating the TCM software will correct the conditions listed above and also improve shift quality for a 2-1 downshift (LA vehicle).** |
| 18-073-16 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: 3.6L Powertrain Diagnostic And System Enhancements. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P0335 - Crankshaft Position Sensor Circuit. · P0456 - EVAP System Small Leak. · P2610 - PCM Internal Engine Off Timer Performance. In addition to the above DTCs, this software release also includes: · Enhancements to the disable misfire monitor when P0335 is present. · Add a global disable to small leak monitor when the fuel level is above 88%. · Update small leak diagnostic to require 5 minutes of engine runtime and 120 minutes of engine off time. · Updates to prevent false failure due to wrong ambient temperature reading. |
| 18-074-16 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: · P0456 - EVAP System Small Leak. · P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance. |
| 68258644A$ | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE. Anti-Lock Brake Module (ABS) Before replacing the ABS module, please call Fadi Korkis at cell (586) 722-4100. If you don't receive response within 15 minutes, please continue with normal repair procedure. |
| 08-028-17 | 2018-06-11. Service bulletin. EQUIPMENT. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). |
| 9003273 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is enzo.piazza@fcagroup.com. |
| 9003584 | 2018-06-11. Service bulletin. STEERING. Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.