Service bulletins for the 2016 Chrysler 300
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
305 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Electrical system are shown. Show all
| 9003220 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
|---|---|
| 9002718 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Hands Free Module - Convergence Telematics Module (CTM) Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair. |
| 9003648 | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID. Variable Valve Timing (VVT) Solenoid, Variable Valve Timing (VVT) Phaser For a 2016/2017 MY 6.4L SRT with less than 12,000 miles that have either a P0016 CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT - BANK 1 SENSOR 1 or P000B BANK 1 CAMSHAFT 2 POSITION SLOW RESPONSE fault codes active and fault code diagnostics lead to replacing a Variable Valve Timing (VVT) Solenoid and/or a Variable Valve Timing (VVT) Phaser, prior to changing any components, please contact Mr. CJ Maines at cell: (248) 576-0725 or email to: charles.maines@fcagroup.com. Engineering is seeking information on the above concern in an effort to root cause to this issue. If possible, please inquire about the last oil change date, miles and type used prior to calling. If the dealer is located in the Detroit Metro Area, Engineering may send a rep to review with technician. Any information is appreciated. If a response is not received within 15 minutes, then proceed with the necessary repair. |
| 08-055-17 REV. A | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter |
| 08-028-17 REV. B | 2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). |
| 21-026-16 | 2017-11-03. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one or more of the following conditions: · **Improve shift quality for a 2-1 downshift.** · Hanging or delayed upshift when braking down hill or when braking after high vehicle acceleration rate. · Releasing the accelerator pedal rapidly causes hanging or delayed upshift. |
| 18-073-16 | 2016-09-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). "FLASH: 3.6L POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS. THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM MEMORY: · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P0456 - EVAP SYSTEM SMALL LEAK. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. IN ADDITION TO THE ABOVE DTCS, THIS SOFTWARE RELEASE ALSO INCLUDES: · ENHANCEMENTS TO THE DISABLE MISFIRE MONITOR WHEN P0335 IS PRESENT. · ADD A GLOBAL DISABLE TO SMALL LEAK MONITOR WHEN THE FUEL LEVEL IS ABOVE 88%. · UPDATE SMALL LEAK DIAGNOSTIC TO REQUIRE 5 MINUTES OF ENGINE RUNTIME AND 120 MINUTES OF ENGINE OFF TIME. · UPDATES TO PREVENT FALSE FAILURE DUE TO WRONG AMBIENT TEMPERATURE READING." |
| 18-074-16 | 2016-09-16. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. "FLASH: DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH UPDATED SOFTWARE. CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM MEMORY: · P0456 - EVAP SYSTEM SMALL LEAK. · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE." |
| 21-023-16 | 2016-09-16. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE. "FLASH: TRANSMISSION SHIFT AND DRIVABILITY ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE (TCM) WITH THE LATEST AVAILABLE SOFTWARE. SYMPTOM/CONDITION: CUSTOMERS MAY EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS: · HANGING OR DELAYED UPSHIFT WHEN BRAKING DOWNHILL OR WHEN BRAKING AFTER HIGH VEHICLE ACCELERATION RATE. · RELEASING THE ACCELERATOR PEDAL RAPIDLY CAUSES HANGING OR DELAYED UPSHIFT. **UPDATING THE TCM SOFTWARE WILL CORRECT THE CONDITIONS LISTED ABOVE AND ALSO IMPROVE SHIFT QUALITY FOR A 2-1 DOWNSHIFT (LA VEHICLE).**" |
| 08-057-16 | 2016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL vehicles). • Display goes blank/black. • Radio locks up. • Some Uconnect App remote commands do not execute with the vehicle. |
| 08-056-16 | 2016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: Body Control Module (BCM) Re-configure for Non-functional SD Card OVERVIEW: This bulletin involves re-configuring the BCM with the latest available software to correct an issue with the SD card for radio. SYMPTOM/CONDITION: The customer may describe that when they insert an SD card it doesn’t communicate with radio. |
| 08-049-16 | 2016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: Flash: Intrusion Transceiver Module Enhancements OVERVIEW: This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. SYMPTOM/CONDITION: The customer may describe the intrusion alarm randomly activating with no apparent intrusion. |
| 08-057-16 | 2016-07-07. Service bulletin. ELECTRICAL SYSTEM. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • Navigation failed message is displayed. • Clock not automatically updating to local time. • Poor or no connection to cellular network. • HVAC temperature out of sync with radio display (KL vehicles). • Display goes blank/black. • Radio locks up. • Some Uconnect App remote commands do not execute with the vehicle. |
| 08-056-16 | 2016-07-07. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. SUBJECT: Body Control Module (BCM) Re-configure for Non-functional SD Card OVERVIEW: This bulletin involves re-configuring the BCM with the latest available software to correct an issue with the SD card for the radio. SYMPTOM/CONDITION: The customer may describe that when they insert an SD card it doesn’t communicate with radio. |
| 08-049-16 | 2016-07-07. Service bulletin. ELECTRICAL SYSTEM. SUBJECT: Flash: Intrusion Transceiver Module Enhancements OVERVIEW: This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. SYMPTOM/CONDITION: The customer may describe the intrusion alarm randomly activating with no apparent intrusion. |
| 21-063-15 | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 21-062-15 | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 08-016-16 | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.