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Service bulletin 21-062-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10074989
Published by NHTSA2016-06-22
Manufacturer's number21-062-15
Manufacturer's date2015-11-11
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
CHRYSLER 3002016
DODGE CHALLENGER2016
DODGE CHARGER2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-020-16REV2021-05-24. Service bulletin. Powertrain diagnostic and system improvements.
V86 Rev. 12020-07-27. Service bulletin. Emissions Recall V86 Catalytic Converter Efficiency
W102020-05-18. Service bulletin. Customer Satisfaction Notification W10 HVAC Software
24-012-192019-12-02. Service bulletin. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC)Module with new software. Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable(2014-2018 Vehicles Only). Updating the HVAC software will correct these conditions.
08-114-15 REV A2019-05-20. Service bulletin. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
08-114-152019-05-20. Service bulletin. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
68234120A2018-06-11. Service bulletin. Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio.
18-062-172018-06-04. Service bulletin. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming of the Powertrain Control Module (PCM) with the latest software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:U1424 - Implausible Engine Torque Signal Received. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. P2227 - Barometric Pressure Circuit Performance. P3032 - Barometric Pressure Sensor Performance Plausibility. P0441 - Evap Purge System Performance. P0455 - Evap System Large Leak. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0456 - Evap System Small Leak. In addition, the following software enhancements are available:Reduction in reverse gear lockout speed from 16 kph to 5 kph (10 mph to 3 mph) to improve MTX transmission durability(Sales Code DEC only). Improvement to Intake Air Sensor (IAS) accuracy calibration(Sales Code DEC only). Changes to Enhanced Automated Oil Change Indicator (EAOCI) calibration to more accurately determine maintenance interval based on engine loads and driving habits.
21-028-162018-03-13. Service bulletin. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a less than desirable down shift during one or more of the following: · 3-2 coast down shift. · 2-1 coast down shift. · 6-5 coast down shift.
90032202017-11-03. Service bulletin. RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)