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Service bulletins for the 2013 Chrysler 300

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

324 on file from NHTSA, as of 2026-10-19.

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08-032-15 REV-A2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Incorrect symbols displayed when entering destination using QWERTY keyboard (Software has been updated to better address this condition). ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Add China phone book search. ? Some functionality changes for China- keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After changing a language and then selecting CDDA
23-018-152018-11-26. Service bulletin. EQUIPMENT. Rattle Or Buzzing Noise In Rear Shelf Area With Radio On Or While Driving On Bumpy Roads This bulletin involves modification or replacement of the backlite rear shelf. The customer may describe a rattle or buzz noise coming from the rear of the vehicle with the radio on or while driving on bumpy roads. This may be caused by the rear shelf moving relative to the backlite.
08-010-152018-11-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Flash: DTC B1A8A-00 - No Start Condition With a Low Battery This bulletin involves reprogramming the Radio Frequency Hub (RF-HUB) with new software. A small number of customers may report no start condition with the Vehicle Security Light flashing and the DTC B1A8A-00 ? MULTI-MODULE VIN HANDSHAKE FAILURE ? active.
08-033-152018-09-24. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Improve AM/FM radio reception. (This only applies to 2013 or 2014 vehicles with RE6, RB6 radios located in Dubai). ? Intermittently the radio may reset. ? Radio display screen shows ?Test Mode?. ? Navigation screen locks up or display will be blank. ? Navigation feature lockout disable (International Only). ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After ch
08-032-152018-09-24. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; STEERING. RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. ? Incorrect symbols displayed when entering destination using QWERTY keyboard. ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Add China phone book search. ? Some functionality changes for China- keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After changing a language and then selecting CDDA ?of? is displayed as a tracking number. ? In ?Set Date Year? only 3 digits are displayed. ? Split map view will
Z5091195A$2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
08-037-14 REV. A2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash: RB4 Radio Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: Radio display screen shows ?Test Mode?. Navigation screen locks up or display will be blank. Navigation feature lockout disable (International Only). Navigation system resets intermittently. Translation improvements/corrections. System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. Radio system improvements during remote start operation. Unable to adjust radio volume using steering wheel switch intermittently. Second screen is blank when using split screen function. The symbol of the car on the map will move erratic, Jerks, Jumps or Backwards. The indication of the highlighted path may be missing at times. Unable to add contacts to the favorite list. Unable to dial the phone from the radio, while still able to dial from the phone. Unable to delete a cell phone number from the favorite list. More space available for phone book entries. Blackberry support for playing songs. Reduce ticking noise during CD/USB pause and VR is silent between prompts. VR unable to transition from Non-navigation to navigation mode. iPod screen is displayed with navigation screen. Asian language translation added. Highlighted preset continues blinking. Takes more than one button press to select preset #10. Unable to adjust volume from steering wheel switches. Clock adjust pop up message displayed in English rather than current language. Can not connect to the phone after it has been disconnect. Teleprompter screen shows incomplete text. Some functionality for traffic & weather jump button. After changing a language and then selecting CDDA ?of? is displayed as a tracking number. In ?Set Date Year? only 3 digits are displayed. Split map view will not cancel. Map screen turns black when driving. When in Italian, the destination arrives.
24-002-142018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
23-011-132018-06-04. Service bulletin. STRUCTURE; EQUIPMENT. Passenger Compartment Odor This bulletin involves replacing all door weatherstrip seals and decklid seals on select models. The door weatherstrip seals on all models and decklid weatherstrip seals on 300's and Chargers have been contaminated during part processing and it will create an odor in the passenger compartment.
18-007-132018-06-04. Service bulletin. EQUIPMENT; ENGINE; FUEL SYSTEM, GASOLINE. MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. The vehicles involved in this bulletin may contain factory fill fuel that exceeds allowable Driveability Index (DI) levels. NOTE: A Service Porter will be able to complete all necessary repair procedure steps with the exception of Step 7. Only in situations where Step 7 is necessary, should vehicle be dispatched to a Service Technician to clear DTCs. The MIL lamp may be illuminated and upon further investigation the Technician may find DTC P0300 - Multiple Cylinder Misfire has been set active or stored. The Technician may also notice the engine running rough on initial startup (with or without the MIL illuminated).
09-001-132018-06-04. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
08-037-142018-05-21. Service bulletin. EQUIPMENT. RB4 Radio Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: The symbol of the car on the map will move erratic, Jerks, Jumps or Backwards. The indication of the highlighted path may be missing at times. Unable to add contacts to the favorite list. Unable to dial the phone from the radio, while still able to dial from the phone. Unable to delete a cell phone number from the favorite list. More space available for phone book entries. BlackBerry support for playing songs. Reduce ticking noise during CD/USB pause and VR is silent between prompts. VR unable to transition from Non-navigation to navigation mode. iPod screen is displayed with navigation screen. Asian language translation added. Highlighted preset continues blinking. Takes more than one button press to select preset #10. Unable to adjust volume from steering wheel switches. Clock adjust pop up message displayed in English rather than current language. Can not connect to the phone after it has been disconnect. Teleprompter screen shows incomplete text. Some functionality for traffic & weather jump button. After changing a language and then selecting CDDA ?of? is displayed as a tracking number. In ?Set Date Year? only 3 digits are displayed. Split map view will not cancel. Map screen turns black when driving. When in Italian, the destination arrival text will overlap onto the map. Does not accept Iraq when commanding ?Set Target Country?. Some pop up message characters is displayed with ?!#?. Traffic programming slow to start.
08-030-142018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RB5 RE2 RB6 RE3 RE6 RE4 RE7 RE9 Radio Enhancements This bulletin involves updating the radio?s software and Navigation if required. A customer may experience, one or more of the following conditions: Add China phone book search. Some functionality for China, Japanese and Korean - keyboard, search, sort and jump. Unable to add contacts to the favorite list. Unable to dial the phone from the radio, while still able to dial from the phone. Unable to delete a cell phone number from the favorite list. More space available for phone book entries. BlackBerry support for playing songs. Reduce ticking noise during CD/USB pause and VR is silent between prompts. VR unable to transition from Non-navigation to navigation mode. iPod screen is displayed with navigation screen. Asian language translation added. Highlighted preset continues blinking. Takes more then one button press to select preset #10. Unable to adjust volume from steering wheel switches. Clock adjust pop up message displayed in English rather than current language. Can not connect to the phone after it has been disconnect. Teleprompter screen shows incomplete text. Some functionality for traffic & weather jump button. After changing a language and then selecting CDDA ?of? is displayed as a tracking number. In ?Set Date Year? only 3 digits are displayed. Split map view will not cancel. Map screen turns black when driving. When in Italian, the destination arrival text will overlap onto the map. Does not accept Iraq when commanding ?Set Target Country?. Some pop up message characters is displayed with ?!#?. Traffic programming slow to start.
08-038-132018-05-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. Radio RB5 RE2 RE6 RB6 RE3 RB4 RE4 RE9 RE7 Headlamp Delay Off Option Missing From Menu This Bulletin involves updating the radio's software. A customer may note that the Headlamp delay off option is missing from the customer settings menu.
08-033-132018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Flash: Two Or More Speakers Will Mute When Playing Certain Media Sources This bulletin involves reprogramming the Amplifier with updated software. The customer may experience two or more speakers muting when playing certain media sources, which have frequencies of less then 20 Hz. The speakers will stay muted until the ignition key is cycled. On further inspection the technician will find speaker performance DTC's. B1460-92Channel 1 Audio Speaker Output-Performance or Incorrect Operation. B1465-92Channel 2 Audio Speaker Output-Performance or Incorrect Operation. B146A-92Channel 3 Audio Speaker Output-Performance or Incorrect Operation. B146F-92Channel 4 Audio Speaker Output-Performance or Incorrect Operation. B1474-92Channel 5 Audio Speaker Output-Performance or Incorrect Operation. B1479-92Channel 6 Audio Speaker Output-Performance or Incorrect Operation. B147E-92Channel 7 Audio Speaker Output-Performance or Incorrect Operation. B1483-92Channel 8 Audio Speaker Output-Performance or Incorrect Operation. B14B9-92Channel 9 Audio Speaker Output-Performance or Incorrect Operation. B14BE-92Channel 10 Audio Speaker Output-Performance or Incorrect Operation. B14C3-92Channel 11 Audio Speaker Output-Performance or Incorrect Operation. B14C8-92Channel 12 Audio Speaker Output-Performance or Incorrect Operation. B221F-00Amplifier Internal.
08-032-132018-05-21. Service bulletin. EQUIPMENT. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
07-004-12 REV. A2018-05-14. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Attention! Release Of New Engine Coolant Organic Additive Technology (OAT) Chrysler Corporation LLC. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the note above. This new coolant is an Organic Additive Technology (OAT) (Fig. 1). OAT coolants have a service interval of 10 years or 150,000 miles. For heavy duty truck and extreme duty cycle applications refer to the Service Information or Owner's Manual for proper maintenance schedules.
231042018-03-13. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT. 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
231372018-03-13. Service bulletin. EQUIPMENT. Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
Volume 2, Issue2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations
Volume 2, Issue2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations
202442018-02-21. Service bulletin. EQUIPMENT. CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
228922018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
23-011-132018-02-21. Service bulletin. EQUIPMENT. Passenger Compartment Odor This bulletin involves replacing all door weatherstrip seals and decklid seals on select models. The door weatherstrip seals on all models and decklid weatherstrip seals on 300's and Chargers have been contaminated during part processing and it will create an odor in the passenger compartment.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.