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Service bulletin 08-030-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136995
Published by NHTSA2018-05-21
Manufacturer's number08-030-14
Manufacturer's date2014-03-11
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

RB5 RE2 RB6 RE3 RE6 RE4 RE7 RE9 Radio Enhancements This bulletin involves updating the radio?s software and Navigation if required. A customer may experience, one or more of the following conditions: Add China phone book search. Some functionality for China, Japanese and Korean - keyboard, search, sort and jump. Unable to add contacts to the favorite list. Unable to dial the phone from the radio, while still able to dial from the phone. Unable to delete a cell phone number from the favorite list. More space available for phone book entries. BlackBerry support for playing songs. Reduce ticking noise during CD/USB pause and VR is silent between prompts. VR unable to transition from Non-navigation to navigation mode. iPod screen is displayed with navigation screen. Asian language translation added. Highlighted preset continues blinking. Takes more then one button press to select preset #10. Unable to adjust volume from steering wheel switches. Clock adjust pop up message displayed in English rather than current language. Can not connect to the phone after it has been disconnect. Teleprompter screen shows incomplete text. Some functionality for traffic & weather jump button. After changing a language and then selecting CDDA ?of? is displayed as a tracking number. In ?Set Date Year? only 3 digits are displayed. Split map view will not cancel. Map screen turns black when driving. When in Italian, the destination arrival text will overlap onto the map. Does not accept Iraq when commanding ?Set Target Country?. Some pop up message characters is displayed with ?!#?. Traffic programming slow to start.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHRYSLER 3002013
DODGE CHARGER2013
DODGE JOURNEY2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20160392016-01-27. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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