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Service bulletin 9003220

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10224887
Published by NHTSA2022-10-31
Manufacturer's number9003220
Manufacturer's date2017-10-11
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

NHTSA's summary

RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHRYSLER 2002010
CHRYSLER 2002011, 2012, 2013, 2014, 2015, 2016
CHRYSLER 200 CONVERTIBLE2011 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 3002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHRYSLER 300 AWD2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 300C2009, 2010, 2011
CHRYSLER 300C2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER 300S2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER ASPEN2009
CHRYSLER ASPEN 4X22009 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER ASPEN 4X42009 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER ASPEN HYBRID2009 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER GRAND VOYAGER2009 to 2013
CHRYSLER GRAND VOYAGER2015 to 2016
CHRYSLER PACIFICA2016
CHRYSLER PT CRUISER2009, 2010
CHRYSLER SEBRING2009, 2010
CHRYSLER SEBRING2011 to 2013
CHRYSLER SEBRING AWD2009 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER SEBRING CONV2009, 2010 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER SRT82009 to 2010
CHRYSLER TOWN AND COUNTRY2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CHRYSLER VOYAGER2011 to 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
20183962018-07-27. Accessories
17V8240002017-12-21. EQUIPMENT
15V4610002015-07-23. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
12V1910002012-05-02. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
91001962023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
18048232023-05-30. Service bulletin. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1900414-12023-02-21. Service bulletin. Excess Leather On The Steering Wheel
19004142023-02-21. Service bulletin. Excess Leather On The Steering Wheel
08105142023-02-21. Service bulletin. RA2 Radio Software Enhancements
888062023-02-13. Service bulletin. Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram Promaster City (VM)
08112142023-01-17. Service bulletin. Hands Free Feature Inoperative