Service bulletins for the 2015 Chevrolet Suburban
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2542 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIC6003 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that may have a rolling video display. Dealer should advise the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern. |
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| PIP5199 | 2017-08-15. Service bulletin. EQUIPMENT:MECHANICAL; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles with a crankshaft balancer appears to be out of balance or wobbling while watching it with the engine running. Technician will need to check crankshaft balancer run out. If the balancer run out is greater than 0.25mm the crankshaft balancer will need to be replaced. |
| PIT5287 | 2017-08-15. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector. |
| PIP3119M | 2017-08-15. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. |
| PIT5286 | 2017-08-15. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS. This Preliminary Information communication provides information to the technician about vehicles that have a pop or scrape noise when the lift gate or lift glass is opened. Technician will need to inspect to see if the truck was built with shims between the left hinge and the spoiler. Technician will need to remove the shims if they are present. If removing the shims does not correct the concern, the spoiler will need to be replaced. |
| PIT5279 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. This Preliminary Information communication provides information to the technician about vehicles that may have the driver's power seat or the memory seat functions become inoperative. Technician will need to inspect terminal tension at the left instrument panel fuse block (X51L) connector X1 terminals 27 and 28. If terminal tension is found to be poor, it will need to be replaced. |
| PIT5278A | 2017-08-15. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS. This Preliminary Information communication provides information to the technician about vehicles with erratic or hesitation when opening and closing the power lift gate. There may be a diagnostic trouble code B153A set in the power lift gate module. This concern could occur if the left lift gate actuator is internally coming apart. The actuator will need to be replaced however care must be taken when removing the actuator from the vehicle. If the internal portion of the actuator had completely separated the end of the actuator could become a projectile when removed. Obtain a number 8 self-tapping screw that measures 1 ½ inches long. Fully open the lift gate and install the screw anywhere in a 30 millimeter space from the bottom of the smooth tube to secure the tubes. Continue with the lift gate actuator by following the lift gat power assist actuator procedure in service information. |
| PIT5285 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that the radio display does not always return to the previous source screen when a Bluetooth call has ended. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIT5206B | 2017-08-15. Service bulletin. SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES; SERVICE BRAKES; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages "Brake Pedal Override Feature", transmission busy or frequent shifting up or down. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. |
| PIT5232A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on. |
| PIT5284 | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; SEATS. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a rattle noise from the second row seat. Technician will need to "forcefully" slam the seat down into the latched position and Repeat this 7 to 8 times. Technician can now latch the seat down using normal force and verify the rattle noise is corrected. |
| PIP5175B | 2017-08-15. Service bulletin. EQUIPMENT:MECHANICAL; POWER TRAIN:AUTOMATIC TRANSMISSION. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed. |
| PIP5196 | 2017-08-15. Service bulletin. POWER TRAIN:AXLE ASSEMBLY; SUSPENSION:MULTIPLE AXLE. This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have a whine noise at highway speeds from the rear of the vehicle. If the technician has diagnosed the noise to be a rear axle related whine noise at highway speed, then use published Service Information "Symptoms - Rear Drive Axle". Technician should also compare the concern with a vehicle of the same build. If the noise level is deemed excessive check the vehicle build. Technician will replace the propeller shafts if needed. |
| PIT5283 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have a touchscreen that is inaccurate or that the display does not seem to respond with the desired operation when pressed. Technician will need to perform a touch screen calibration and re-evaluate the concern. |
| PIT5249 | 2017-08-15. Service bulletin. SERVICE BRAKES. This Preliminary Information communication advises the technician that there is a new DOT 3 brake fluid for the 2014 Silverado and Sierra 1500. Technician can order the new DOT 3 brake fluid from their parts department. |
| PIP4670D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE. This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles. |
| PIP5092A | 2017-08-15. Service bulletin. PARKING BRAKE:DRIVELINE. This Preliminary Information communication provides information to the technician about vehicles that a driveline noise or vibration at various speeds and operating conditions. Technician should be advised that the vehicle should always be restored to a factory configuration when diagnosing noise and vibration concerns. |
| PIP5089A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code C0569 that will not clear. Technician should be advised if there are any issues with the rotational position sensor, incremental position sensor, encoder motor, motor A or B circuits, rotational position sensor or incremental position sensor circuits when the transfer case control module attempts to determine location the location cannot be determined correctly. |
| PIP5175A | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; WHEELS:LUGS/NUTS/BOLTS/STUDS; WHEELS; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed. |
| PIP5175 | 2017-08-15. Service bulletin. PARKING BRAKE; ENGINE AND ENGINE COOLING; WHEELS:LUGS/NUTS/BOLTS/STUDS; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed. |
| PIT5241A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle. |
| PIC5491E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIC3011H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide. |
| PIT5259 | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication advises the technician that the door striker cover will be shipped with the vehicle from the assembly plant. Technician is to make sure the rounded side of the cover is positioned towards the outboard side of the vehicle. |
| PIT5257 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician with diagnostic tips about vehicles that have one or more passive entry buttons, located on the outside door handles, are not working or are intermittently working. Technician should ensure the key FOB works within approximately 1 meter (3? 3?) of the door handle where the passive entry button is being operated. Also ensure the customer may not have had their finger or thumb completely on the door handle button. Be advised in cold weather (below 32° Fahrenheit or 0° Celsius), ice may form between the door handle and the button during car washes or thaw / freeze cycles. If a door handle switch is suspected to be defective, it can be component tested. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.