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Service bulletin PIP5196

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10112050
Published by NHTSA2017-08-15
Manufacturer's numberPIP5196
Manufacturer's date2014-05-02
NHTSA componentPOWER TRAIN:AXLE ASSEMBLY; SUSPENSION:MULTIPLE AXLE

NHTSA's summary

This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have a whine noise at highway speeds from the rear of the vehicle. If the technician has diagnosed the noise to be a rear axle related whine noise at highway speed, then use published Service Information "Symptoms - Rear Drive Axle". Technician should also compare the concern with a vehicle of the same build. If the noise level is deemed excessive check the vehicle build. Technician will replace the propeller shafts if needed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension, Transmission and driveline, Axle

Vehicles listed
CADILLAC ESCALADE2015
CADILLAC ESCALADE ESV2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015
CHEVROLET TAHOE2015
GMC YUKON2015
GMC YUKON XL2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIP5168F2018-02-21. Service bulletin. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.