WenmarOpen by Wenmar Pro

Service bulletins for the 2012 Chevrolet Express

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1796 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIT5125A2017-08-15. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS:SWITCH; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles proper operation of the stop and/or turn signals. For vehicles without Regular Production Option Code V4D circuit 618 is for the left stop and turn signal and circuit 619 dark green is for the right stop and turn signal. For vehicles with Regular Production Option Code V4D circuit 618 yellow is for the left turn signal only. Circuit 619 dark green is for the right turn signal only and circuit 1320 light blue is for the stop lamps only.
PIP3343D2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
PIP5088B2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication advises the technician that the 2010 through 2015 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT52642017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIC5374C2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIC5959A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIT4864F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
PIC4801F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5133B2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication advises the technician that the 2010 through 2015 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5491F2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT3099L2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIP5168C2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published ?Engine Cranks But Does Not Run? diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
PIP3343E2017-08-15. Service bulletin. FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
99-00-89-019N2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
16-NA-2442017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
10-06-05-002D2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
08-08-44-015H2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
05-03-08-002H2017-08-15. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
05-00-89-055F2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
02-00-89-002P2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
01-03-10-003N2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP4138P2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIP4828C2017-08-15. Service bulletin. POWER TRAIN; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Technician should follow published Service Information diagnostics first. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC5492E2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIP4912E2017-08-15. Service bulletin. STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT. This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.