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Service bulletins for the 2013 Chevrolet Cruze

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1883 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
PIT4733J2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIP4902E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
16-NA-0112017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
PIC5901A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about the Samsung Galaxy S III will lose connection to the vehicle or does not connect to the vehicle. Customer can update the phone with the latest Android system software which begins with Android 4.4 version.
PIC5491E2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIC3011H2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIT4864F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
PIC4801F2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
12187C2017-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A SOFTWARE PROBLEM. THE AUTOMATIC CRASH RESPONSE SYSTEM IS INTENDED TO ENABLE THESE VEHICLES TO NOTIFY ONSTAR® IF THEY ARE INVOLVED IN CERTAIN TYPES OF CRASHES. THE SOFTWARE PROBLEM WE FOUND AFFECTS THE VEHICLE’S ABILITY TO NOTIFY ONSTAR® IN CRASHES THAT MEET THE SEVERITY PARAMETERS FOR AUTOMATIC CRASH NOTIFICATION BUT DO NOT TRIGGER AIRBAG DEPLOYMENT, SUCH AS CERTAIN REAR END CRASHES. IN CRASHES WITH AN AIRBAG DEPLOYMENT, THE AUTOMATIC CRASH RESPONSE SYSTEM WORKS AS DESIGNED. THIS CONDITION DOES NOT AFFECT THE DEPLOYMENT OF THE AIRBAGS OR THE SAFETY BELT PRETENSIONERS, WHICH REDUCE SLACK IN THE SAFETY BELT IMMEDIATELY AFTER IMPACT. THE AIRBAGS AND SAFETY BELT PRETENSIONERS WILL DEPLOY AS DESIGNED. A VEHICLE OCCUPANT WILL BE ABLE TO CONTACT AN ONSTAR® EMERGENCY ADVISOR BY PUSHING THE ONSTAR® EMERGENCY BUTTON. DEALERS ARE TO REPROGRAM THE SENSING AND DIAGNOSTIC MODULE (SDM)."
157472017-01-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 15747 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2013 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, VERANO, CHEVROLET CAMARO, CRUZE, EQUINOX, MALIBU, VOLT, GMC TERRAIN MODEL VEHICLES EQUIPPED WITH PANASONIC COLOR NAVIGATION AND COLOR CONNECTED RADIOS (RPO UHQ OR UFU & UP9), MAY HAVE A CONDITION THAT COULD AFFECT TRAVEL LINK (WEATHER, MOVIES AND FUEL INFORMATION) SELECTIONS INCLUDED WITH CURRENT PAID SIRIUSXM SATELLITE RADIO SUBSCRIPTION SERVICE. DEALERS ARE TO PERFORM A SOFTWARE UPDATE TO THE RADIO.
157472017-01-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 15747 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2013 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, VERANO, CHEVROLET CAMARO, CRUZE, EQUINOX, MALIBU, VOLT, GMC TERRAIN MODEL VEHICLES EQUIPPED WITH PANASONIC COLOR NAVIGATION AND COLOR CONNECTED RADIOS (RPO UHQ OR UFU & UP9), MAY HAVE A CONDITION THAT COULD AFFECT TRAVEL LINK (WEATHER, MOVIES AND FUEL INFORMATION) SELECTIONS INCLUDED WITH CURRENT PAID SIRIUSXM SATELLITE RADIO SUBSCRIPTION SERVICE. DEALERS ARE TO PERFORM A SOFTWARE UPDATE TO THE RADIO.
15-08-44-001H2017-01-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS INFORMATIONAL BULLETIN PROVODES INFORMATION ON THE GM OF CANADA ONSTAR CELLULAR COMMUNICATION UPGRADE.
SB-06-08-47-001L2016-08-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
PB-12187-A2012-11-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. BUICK/CADILLAC/CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOFTWARE PROBLEM FAILS TO WORK, AS INTENDED, IN AUTOMATIC CRASH RESPONSE SYSTEM AND MAY NOT MEET SEVERITY PARAMETERS FOR CRASH NOTIFICATION IN CERTAIN REAR END CRASHES. MODELS 2012 SRX; 2013 VERANO, CRUZE, EQUINOX, VOLT, TERRAIN. *PE UPDATED 11/28/12. *PE UPDATED 12/9/14. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.