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Service bulletins for the 2013 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2094 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIT3271G2017-03-16. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
00-03-10-003U2017-02-21. Service bulletin. EQUIPMENT. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON THE TIRES SUPPLIED WITH A NEW VEHICLE ARE COVERED BY GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY.
14687 MESSAGE 22017-02-01. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 14687 - SERVICE UPDATE (STOP PERFORMING UPDATE MESSAGE). GENERAL MOTORS HAS DETERMINED THAT 2013 CADILLAC ATS MODEL VEHICLES EQUIPPED WITH BASE RADIO (RPO RAO WITHOUT UA3) ONLY ARE NOT PROGRAMMING SUCCESSFULLY. UNTIL FURTHER NOTICE, PLEASE STOP PERFORMING THE PROCEDURE CONTAINED IN SERVICE UPDATE BULLETIN 14687 ON THESE VEHICLES. DEALERS MAY CONTINUE TO PERFORM THIS SERVICE UPDATE ON 2013 CADILLAC SRX AND XTS MODEL VEHICLES AND ATS MODEL VEHICLES EQUIPPED WITH CUE RADIOS (RPO RAO WITH UA3).
12257A2017-01-26. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). 12257A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THE NAVIGATION SYSTEM MAY NOT CALCULATE THE MOST OPTIMAL ROUTE, RANDOMLY AVOID SOME STRETCHES OF HIGHWAY, AND PERFORM UNEXPECTED DETOURS EVEN UNDER GOOD TRAFFIC CONDITIONS. THIS HAPPENS MOSTLY IN AREAS WITH HIGH-OCCUPANCY VEHICLE (HOV) LANES AND EVACUATION ROADS. DEALERS ARE TO INSPECT AND, IF NECESSARY, UPDATE THE NAVIGATION MAP DATABASE WITH AN SD CARD.
122572017-01-26. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). 12257 - SERVICE UPDATE. THE NAVIGATION SYSTEM MAY NOT CALCULATE THE MOST OPTIMAL ROUTE, RANDOMLY AVOID SOME STRETCHES OF HIGHWAY, AND PERFORM UNEXPECTED DETOURS EVEN UNDER GOOD TRAFFIC CONDITIONS. THIS HAPPENS MOSTLY IN AREAS WITH HIGH-OCCUPANCY VEHICLE (HOV) LANES AND EVACUATION ROADS. DEALERS ARE TO INSPECT AND, IF NECESSARY, UPDATE THE NAVIGATION MAP DATABASE WITH AN SD CARD.
12227A2017-01-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. 12227A - SERVICE UPDATE (CLARIFICATION OF PURPOSE STATEMENT). AFTER CLOSING THE DOOR, THE VEHICLE WILL RUN CHECKS FOR 2 SECONDS TO DETERMINE IF THE RKE TRANSMITTER HAS BEEN LEFT IN THE VEHICLE. DURING THIS TWO SECOND TIME WINDOW, THE OUTSIDE DOOR HANDLE TOUCHPAD WILL NOT LOCK THE DOORS WHEN TOUCHED, AND THE DOOR WILL NOT LOCK. THE TOUCHPAD WILL FUNCTION NORMALLY AFTER THE 2 SECOND WINDOW. DEALERS WILL REPROGRAM THE KEYLESS ENTRY CONTROL MODULE TO REDUCE THE TIME THAT THE VEHICLE WILL NOT REACT TO THE DOOR HANDLE TOUCH PAD (FROM APPROXIMATELY 2 SECONDS TO ABOUT 1 ½ SECONDS).
11-08-49-001R2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
07-03-10-008E2017-01-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES. THIS INFORMATIONAL PROVIDES INFORMATION ON SLIGHT OR MILD TIRE FEATHERING AND RECOMMENDED PRACTICES.
PI08432016-11-29. Service bulletin. EQUIPMENT; STRUCTURE. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPAIR THE FRONT FLOOR COUNSOLE CUP HOLDER CAUSING A RATTLE NOISE WHEN IN THE OPEN POSITION.
PI08422016-11-29. Service bulletin. EQUIPMENT; STRUCTURE. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE ON ADDING PUSH PINS TO RESECURE A TRUNK TRIM PANLE IF A CONDITON OF THE TRUNK TRIM PANEL BELOW REAR PACKAGE SHELF SEEMS LOOSE, SAGGINF, OR BOWING.
PI0373A2016-11-23. Service bulletin. STRUCTURE; EQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
PI0086D2016-11-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
PIT5401F2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
PIT5389A2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIC61952016-11-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN REPAIR INFORMATION PER MODEL YEAR AND OPTION CONTENT TO HELP DIAGNOSE THE SERVICE DRIVER ASSIST MESSAGE ON THE DRIVERS INFORMATION CENTER.
PIC6193A2016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.
PIC61932016-10-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.
PIC5374D2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5260A2016-10-25. Service bulletin. VISIBILITY; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5088F2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC4707E2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC61982016-10-20. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
070898001B2016-10-19. Service bulletin. EQUIPMENT. THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF “CLIPPING” TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A “CLIPPED VEHICLE” REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
16NA2052016-10-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE REAR ENTERTAINMENT MEDIA DISC PLAYER USING A PROVIDED DVD TO CORRECT THE CONDITION OF THE REAR ENTERTAINMENT PLAYER FREEZES ON START UP MENU DUE TO A CALIBRATION CONCERN.
16NA1192016-10-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.