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Service bulletin 14687 MESSAGE 2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10090056
Published by NHTSA2017-02-01
Manufacturer's number14687 MESSAGE 2
Manufacturer's date2015-04-17
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

14687 - SERVICE UPDATE (STOP PERFORMING UPDATE MESSAGE). GENERAL MOTORS HAS DETERMINED THAT 2013 CADILLAC ATS MODEL VEHICLES EQUIPPED WITH BASE RADIO (RPO RAO WITHOUT UA3) ONLY ARE NOT PROGRAMMING SUCCESSFULLY. UNTIL FURTHER NOTICE, PLEASE STOP PERFORMING THE PROCEDURE CONTAINED IN SERVICE UPDATE BULLETIN 14687 ON THESE VEHICLES. DEALERS MAY CONTINUE TO PERFORM THIS SERVICE UPDATE ON 2013 CADILLAC SRX AND XTS MODEL VEHICLES AND ATS MODEL VEHICLES EQUIPPED WITH CUE RADIOS (RPO RAO WITH UA3).

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
CADILLAC ATS2013
CADILLAC SRX2013
CADILLAC XTS2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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