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Service bulletins for the 2013 Cadillac XTS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2094 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
PIT5236F2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PIT5236E2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
PIC5932A2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIC6093A2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about a service column lock message. Technician will find diagnostic trouble code B2897 symptom 05 set as history. Any of the follow scenarios could set the code. 1. Power mode is OFF, OPEN the Driver Door, then press the Ignition Switch within 100ms (power mode changes to ACC or RUN). 2. Power mode is ACC or RUN, the Driver Door is OPEN, then change power mode to OFF, and close the Driver Door within 300ms. 3. Power mode is OFF, then OPEN and CLOSE the Driver Door quickly?in less than 300ms. If these are ruled out as the cause of the code or it is set current follow normal service information diagnostics. If the scenarios are the cause of the concern this is a normal operation, communicate to the customer that General Motors is working on a solution for this concern.
PIC6108A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PIT5076E2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PIC60952017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIC60912017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary Information communication provides information to the technician with information on a customer concern of the windows roll down unwanted after suing the key fob. The vehicle could have remote venting windows. Normal operation of this feature is to hold the unlock button on the remote keyless entry transmitter until the windows start to roll down. If the unlock button is pressed again the windows will stop. The feature can be turned off if requested by the customer. For the CTS contact Techline to obtain a VCI number to disable the feature. For the XTS reprogram the body control module.
PIC5839C2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC60852017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIC4310L2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT5411B2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT53682017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that iPhone is losing pair with the vehicle. Technician should delete the vehicle from the phone and the phone from the vehicle. Then perform a fresh pair between the iPhone and the vehicle.
PIT53672017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
PIC6013A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. Also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.
PI1098A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:IGNITION. This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
PI0778A2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This preliminary bulletin provides a procedure to repair the glove box assembly to correct the customers concern of the glove box door electrical switch is inoperative, or that the glove box door latch releases on one side, but not the other.
09-06-04-026I2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
11-08-49-001M2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
09-06-04-026H2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
G-1710112017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12293A - Customer Satisfaction (revised service procedure). Software updates for the CUE system. These updates will enhance the customer experience with the human machine interface (HMI) radio, including Phone/Bluetooth Pairing, Media Player, internal/external resets, rear camera, and map database.
G-1694692017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13198 - Service Update. Reprogram the HVAC system control module to address multiple HVAC system performance issues.
G-1662082017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 13120B - Service Update (population added; expiration date extended). Reprogram the transmission control module (TCM). The torque converter clutch solenoid in the TECHM can stick due to debris in the transmission. When the vehicle is at the end of a coast-down, as the vehicle is coming to a stop, a stuck solenoid will fail to release the torque converter clutch. This keeps the engine directly connected to the driven wheels. As the vehicle stops, the engine speed will be pulled down below normal idle speed and the engine may stall. The vehicle can be immediately restarted and driven. The reprogramming will install a revised calibration to correct this condition.
G-1654042017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262C - Service Update (revised service procedure). Reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.
G-1619662017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 12262B - Service Update (clarification of condition). Dealers are to reprogram the seat memory control module. The reprogramming of the seat memory control module will change how the auto memory recall feature recalls the stored memory settings from the RKE transmitters.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.