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Service bulletins for the 2013 Cadillac SRX

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

2008 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIT52142017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5074G2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIC58642017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about a MyLink animation is displayed on the radio after the Human Machine Interface module is replaced on a Cadillac CUE system. Program the Human Machine Interface module with the latest calibrations in TIS2WEB.
PIP4902G2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT4720C2017-08-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
PIC58542017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC4707D2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during that time. Technician should be advised that Traffic and Weather data from local reporting stations and then send the updated info process may take up to 24 minutes. Technician should test for full operation of the XM band if the system has not started receiving the Traffic and weather update within 30 minutes. Also ensure the customer has not shut XM NavTraffic off in the user settings of the navigation radio. Technician will need to contact XM customer assistance to review the account status and verify that the XM Traffic option has been enabled and is available in the area.
PIT5012E2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician about vehicles that have an antenna mast broken off of the roof mounted antenna base leaving the stud in the antenna base. Technician should only replace the antenna mast. Technician can remove the antenna stud using needle-nose pliers.
PIC58392017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that have a clock that is slow to update while driving. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT4945E2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIP3140E2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
PI0572C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
08-00-89-014B2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
07-00-89-037I2017-08-15. Service bulletin. EQUIPMENT. This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
03-00-89-006M2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
09-00-89-002M2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIC5137N2017-08-15. Service bulletin. EQUIPMENT:MECHANICAL; SERVICE BRAKES; EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician that the Electronic Brake Control Module and the Brake Pressure Modulator Valve parts restriction has ended. Dealer can now order the parts directly through your Parts Department without General Motors Technical Assistance Center authorization.
PIC58042017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the Bluetooth input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message ?No Internet Connection? is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
PIC58012017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIT51912017-08-15. Service bulletin. EQUIPMENT:MECHANICAL; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that the battery went dead or a "Shift to Park" message in the instrument cluster's Driver Information Center when shutting down the vehicle. Technician will need to inspect the shifter boot for sign of pinching. If there are signs of pinching replace the shifter boot with the part number in the parts catalog.
PIC5492A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC57892017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about being unable to add or replace a remote keyless transmitter when trying to use the "Without SPS" method also known as the manual learn method. Technician should be advised that engineering is aware of the concern and are working on a solution. Technician should use Service Programming System to add a remote keyless transmitter. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIC5161C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.