Service bulletins for the 2015 Cadillac Escalade
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2518 on file from NHTSA, as of 2026-10-19.
By type
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| G-203356 | 2016-09-28. Service bulletin. EQUIPMENT. 14541 - CUSTOMER SATISFACTION. IF CERTAIN VEHICLES ARE DINGHY TOWED, THEIR TRANSFER CASE MAY BECOME LOCKED IN NEUTRAL WHEN PREPARING TO DISCONNECT THE VEHICLE ACCORDING TO THE PROCEDURES IN THE OWNER MANUAL. SPECIFICALLY, WHEN THE CUSTOMER CONNECTS THE BATTERY AND STARTS THE VEHICLE AS PART OF THE “DISCONNECTING THE TOWED VEHICLE” PROCEDURE (SEE OWNER MANUAL AT STEPS 3, 4, AND 5 OF THE “DINGHY TOWING”), A CODE IS SET THAT LOCKS THE VEHICLE’S TRANSFER CASE IN NEUTRAL. WHEN THIS OCCURS, THE DRIVER’S INFORMATION CENTER PANEL WILL DISPLAY A “SERVICE 4WD” MESSAGE AND THE VEHICLE WILL NEED TO BE TOWED TO A DEALERSHIP TO HAVE THE CODE CLEARED. DEALERS ARE TO PLACE A COPY OF AN UPDATED DINGHY TOWING SUPPLEMENT IN THE OWNER MANUAL. THIS INFORMATION REPLACES THE INFORMATION LOCATED UNDER “RECREATIONAL VEHICLE TOWING” FOUND IN SECTION 10 OF THE OWNER MANUAL. GM WILL MAIL THE SUPPLEMENT TO CUSTOMERS OF RECORD. |
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| PIT5361B | 2016-09-27. Service bulletin. SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES; SERVICE BRAKES. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE ISSUES WERE THE CUSTOMER WILL NEED INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL. TECHNICIAN MAY FIND FLUID IN THE BRAKE BOOSTER AND/OR THE BOOSTER VACUUM LINE. TECHNICIAN WILL NEED TO REPLACE VACUUM PUMP, BRAKE BOOSTER, MASTER CYLINDER, VACUUM PUMP BELT AND THE VACUUM LINE BETWEEN THE BOOSTER AND THE PUMP. |
| PIT5284B | 2016-09-27. Service bulletin. EQUIPMENT:MECHANICAL; SEATS:MID/REAR ASSEMBLY. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A RATTLE NOISE FROM THE SECOND ROW SEAT. TECHNICIAN WILL NEED TO INSPECT THE STRIKER NOT ALIGNED PROPERLY IN LATCH OPENING. TO REPAIR THIS CONDITION, REWORK/ADJUST THE STRIKER IN THE DIRECTION TO CENTER IT IN THE LATCH OPENING. AN ADJUSTABLE WIDE MOUTH METAL WORKING TOOL MAY BE USED TO ADJUST THE STRIKER JUST ENOUGH TO CENTER IN THE LATCH OPENING. TECHNICIAN MAY FIND A SEAT BOTTOM LATCH MAY HAVE AN UNEQUAL LATCH OPENING SIDE-TO-SIDE FOR THE STRIKER TO SEAT INTO. TO REPAIR THIS CONDITION, WITH THE AFFECTED SEAT IN THE TUMBLED FORWARD POSITION, WHILE APPLYING STEADY, FIRM PRESSURE, CYCLE THE SEAT DOWN INTO THE LATCHED POSITION. SOME VEHICLES BUILT PRIOR TO 09/21/2015 WITH 60/40 SPLIT BENCH SEAT MAY HAVE 60-PERCENT LONG SIDE BENCH, INBOARD LATCH MAY NOT BE PROPERLY ALIGNED IN STRIKER OPENING. TECHNICIAN WILL NEED TO PLACE A 2.6 MM THICK FLAT WASHER OVER THE 40 PERCENT SEAT BASE STUD, NOT THE FLOOR STUD. SOME VEHICLES MAY HAVE A SEAT BASE PLAT THAT RATTLES AGAINST THE RIB IN THE FLOOR PAN. APPLY MYLAR TAPE TO THE FLOOR PAN UNDER THE SEAT PLATE TO PROVIDE RELIEF FOR THE RATTLE CONDITION. |
| PIP5395A | 2016-09-27. Service bulletin. FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. THE NOISE MAY ALSO SOUND LIKE A LIFTER TICK. IF THE NOISE IS HEARD BEST AT THE FUEL LINE AND THE SOUND WILL BE REAL LOUD WITH A STETHOSCOPE. THE FUEL LINE WILL NEED TO BE REPLACED. |
| PIP5094A | 2016-09-26. Service bulletin. ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS. |
| PIC6210 | 2016-09-23. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATES THE PROCEDURE TO THE TECHNICIAN HOW TO REGAIN BLU-RAY/CD/DVD PLAYER FUNCTION ON ALL NEW GENERATION INFOTAINMENT SYSTEMS WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG BLU-RAY PLAYERS. IF THIS CONCERN IS ENCOUNTERED, CYCLE THE CD PLAYER/MEDIA DISC PLAYER FUSE AND RE-EVALUATE THE CONCERN. |
| PIP5407 | 2016-09-21. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE DIAGNOSTIC TROUBLE CODE P06DD OR NO OR LOW OIL PRESSURE. TECHNICIAN WILL REPLACE TIMING CHAIN TENSIONER GUIDE. IF OIL PUMP FACE IS DAMAGED AND OR WORN THRU REPLACE OIL PUMP. INSPECT BEARINGS FOR DAMAGE WEAR DUE TO DEBRIS FROM OIL PUMP. |
| PIP5211E | 2016-09-21. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR VEHICLES WITH A ROUGH IDLE AND/OR VIBRATION AT IDLE IN DRIVE. THIS CONDITION WILL NOT BE PRESENT IN PARK, OR NEUTRAL. THIS CONCERN MAY BE CAUSED BY GROUND OUT WITHIN THE ONE OR BOTH ENGINE MOUNTS. TECHNICIAN WILL USE CH-51450-A (PICO OSCILLOSCOPE) TO MEASURE THE VIBRATION DISTURBANCE. IF THE VIBRATION CONCERN IS E1.5 IN THE HORIZONTAL / LATERAL DIRECTION WITH PICO SENSOR MOUNTED IN SEAT TRACK AS INDICATED – CONTINUE WITH STEPS TO REDUCE THE AMPLITUDE OF THE VIBRATION BY ADDING SPACERS IN KEY LOCATIONS TO REDUCE GROUND OUT WITHIN THE ENGINE MOUNTS. THE 6.2L ENGINE HAS A CHARACTERISTIC E1 WHICH CAN BE FELT, AND MAY BE DESCRIBED AS A LOPEY IDLE. DO NOT CONFUSE 6.2L E1 CHARACTERISTIC (NOT CAUSED BY MOUNT GROUND-OUT), WITH E1.5 NORMAL IDLE CHARACTERISTICS BEING TRANSMITTED INTO THE TRUCK VIA GROUND-OUT THRU THE ENGINE MOUNTS. IF MEASURING HIGH AT THE SEAT TRACK 12 MG OR GREATER; REPLACEMENT OF THE ENGINE MOUNTS SHOULD HELP REDUCE THE AMPLITUDE OF THE VIBRATION. IF THE DISTURBANCE MEASURES AT THE SEAT TRACK AS E1.5 LATERAL IN THE RANGE OF APPROXIMATELY 2.5 - 8 MG USING A TRI-AXIS SENSOR. THEN PLACE TRI-AXIS PICO SENSOR ON THE INBOARD SEAT TRACK FORWARD-MOST LOCATION TO RECORD MEASUREMENT OF THE ROUGH IDLE VIBRATION CONCERN. WITH THE HEATER-VENT-AIR CONDITIONING ON PERFORM SEVERAL SHORT HEAVY LAUNCH EVENTS FROM STOP TO STOP TO BRING THE TEMPERATURES BACK UP WHILE ATTEMPTING TO RE-CREATE THE ROUGH IDLE VIBRATION IN DRIVE WITH PICO SENSOR PLACED ON INBOARD SEAT TRACK; WHILE THE VIBRATION IS ACTIVE – RECORD PICO READING. THIS METHOD SEEMS TO PROVIDE BETTER RESULTS THAN EXTENDED TEST DRIVES. IF THE PICO READING FOR E1.5, WITH VIBRATION ACTIVE, AT SPECIFIED SEAT TRACK LOCATION MEASURES CLOSE TO 2MG OR LESS USE SERVICE INFORMATION TO DIAGNOSE ROUGH IDLE / VIBRATION. |
| PIP5337D | 2016-09-21. Service bulletin. ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEP TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE A SHAKE OR SHUDDER DURING LIGHT THROTTLE ACCELERATION, BETWEEN 30 AND 65 MPH STEADY STATE DRIVING. ALSO SHUDDER FEELING THAT MAY BE DESCRIBED AS DRIVING OVER RUMBLE STRIPS OR ROUGH PAVEMENT. TECHNICIAN WILL DRIVE THE VEHICLE AND MONITOR THE TORQUE CONVERTER CLUTCH SLIP. THE TORQUE CONVERTER CLUTCH SLIP SPEED SHOULD BE 10 RPM OR LESS ALSO NOTE IF THE SHUDDER TAKES PLACE DURING TORQUE CONVERTER CLUTCH APPLY. IF THE TORQUE CONVERTER CLUTCH SLIP SPEED IS IN THE RANGE OF 10 RPM OR LESS THE CONDITION IS POSSIBLY RELATED TO ENGINE PERFORMANCE. IF THE SHUDDER IS ONLY PRESENT IN 4 CYLINDER MODE AND TORQUE CONVERTER CLUTCH SLIP IS 10 RPM OR LESS DEEM THE SHUDDER CONCERN NORMAL CHARACTERISTIC OF ACTIVE FUEL MANAGEMENT. IF THE SLIP SPEED IS BEYOND 10 RPM OR THERE IS SHUDDER DURING TORQUE CONVERTER CLUTCH APPLY THE TORQUE CONVERTER WILL NEED TO BE REPLACED. |
| GCUS-3-425 | 2016-09-14. Service bulletin. EQUIPMENT. 15577 - CUSTOMER SATISFACTION PROGRAM. VEHICLES HAVE AN INCORRECT ELECTRICAL CIRCUIT LABEL ON THE INSTRUMENT PANEL LEFT END CAP COVER THAT SHOWS FOUR INCORRECT FUSE POSITIONS. THIS CONDITION COULD LEAD TO SERVICE CONFUSION, AND POSSIBLE IMPROPER FUSE INSTALLATION. FUSES PROTECT WIRING CIRCUITS, AND IF A HIGHER THAN REQUIRED FUSE IS INSTALLED, THE CIRCUIT WIRE MAY FAULT OPEN OR INCREASED RISK OF FIRE MAY RESULT. DEALERS ARE TO INSTALL A CORRECTED LABEL. SINCE A NEW LABEL CAN BE EASILY INSTALLED, AND TO REDUCE CUSTOMER INCONVENIENCE, THE LABEL WAS SENT DIRECTLY TO CUSTOMERS OF RECORD ALONG WITH THE INSTALLATION INSTRUCTIONS. CUSTOMERS MAY INSTALL THE LABEL, OR IF THEY DESIRE, THEY MAY BRING THE LABEL TO THEIR DEALER FOR INSTALLATION AT NO CHARGE. |
| G-208267 | 2016-09-07. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. 14300A - SERVICE UPDATE (REVISED PART, SERVICE, AND WARRANTY INFORMATION). ON VEHICLES EQUIPPED WITH A POWER LIFTGATE (TB5/TC2), THE POWER LIFTGATE MAY HAVE BEEN BUILT WITH LIFTGATE STRUTS THAT CAN LOCK UP AND CEASE TO MOVE. IF THE LIFTGATE STRUT LOCKS UP, THE CUSTOMER MAY NOT BE ABLE TO OPEN OR CLOSE THE LIFTGATE EITHER ELECTRONICALLY OR MANUALLY. DEALERS ARE TO REPLACE THE LIFTGATE ACTUATOR ASSEMBLY. |
| PIC-6095-A | 2016-08-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS USED FOR WARRANTY SUBMISSION. |
| PIT-5508 | 2016-08-25. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES WITH ONE OF THE TWO CONCERNS. VEHICLE MAY HAVE AN INTERMITTENT "SERVICE POWER STEERING, DRIVE WITH CARE" ON THE DRIVER INFORMATION CENTER AND A DIAGNOSTIC TROUBLE CODE C0545 SYMPTOM 00 SET IN THE POWER STEERING CONTROL MODULE. OR THE VEHICLE MAY HAVE INOPERATIVE AIR CONDITION CAUSED BY ANY OF THE FOLLOWING DIAGNOSTIC TROUBLE CODE B393B, FUSE F60UA OR F35UA BEING OPEN, OR A POOR AIR CONDITION COMPRESSOR CLUTCH GROUND. TECHNICIAN WILL GAIN ACCESS TO THE WIRE HARNESS UNDER THE AIR CONDITION COMPRESSOR, INSPECT FOR DAMAGE WIRES AND REPAIR THE WIRES. |
| PIT-5301-A | 2016-08-25. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT DIAGNOSTIC TROUBLE CODE B127E IN THE HUMAN MACHINE INTERFACE WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG WILL BE CURRENT WHEN PLAYING A DVD OR BLU-RAY ON THE INTEGRATED CENTER STACK DISPLAY. WHEN THE DISC IS EJECTED THE DIAGNOSTIC TROUBLE CODE WILL BE HISTORY. IF THE DIAGNOSTIC TROUBLE CODE B127E REMAINS CURRENT AFTER EJECTING THE DISC FOLLOW SERVICE INFORMATION DIAGNOSTIC PROCEDURE INSTRUCTIONS FOR B127E WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG. |
| PIP-3140-G | 2016-08-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES. |
| PIC-6086-A | 2016-08-24. Service bulletin. VISIBILITY:WINDSHIELD. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS TO RESOLVE THE ISSUE OF AN OILY SUBSTANCE THAT MAY BE FOUND ON THE INSIDE WINDSHIELD SURFACE, AND APPEARS TO BE LEAKING FROM THE REAR VIEW MIRROR AREA. TECHNICIAN WILL REMOVE THE MOISTURE SENSOR AND CLEAN THE GLASS AND MOUNTING BRACKET WITH ALCOHOL WIPE. IF THE GEL SEPARATES FROM THE SENSOR THE SENSOR WILL NEED TO BE REPLACED. |
| PIP-5395 | 2016-08-17. Service bulletin. STRUCTURE:BODY; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A RATTLE OR TICKING NOISE THAT IS LOUDER INSIDE THE VEHICLE THAN OUTSIDE. INSTRUCTIONS ARE PROVIDED TO INSPECT THE FUEL FEED LINE BETWEEN THE HIGH PRESSURE FUEL PUMP AND CHASSIS FUEL LINE. |
| PIT-5401-F | 2016-08-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN. |
| PIP-5308-A | 2016-08-17. Service bulletin. ENGINE. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE SERVICE ENGINE SOON LIGHT IS ON, AND THE ENGINE HAS LOW OIL PRESSURE. |
| PIC-5374-D | 2016-08-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN. |
| PIP-5189-B | 2016-08-17. Service bulletin. FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. |
| PIC-6198 | 2016-08-17. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. |
| PIT-5473-A | 2016-08-17. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VEHICLE SPEED CONTROL:CRUISE CONTROL. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN. CUSTOMER HAS AN "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" IN THE DRIVERS INFORMATION CENTER (DIC). |
| PIC-4935-E | 2016-08-17. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM. |
| PIT-5456-A | 2016-08-16. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN OF THE STEPS FOR DIAGNOSING AND REPAIRING THE CONCERN WHEN THE VEHICLE HAS A WATER LEAK AND OR WIND NOISE FROM SUNROOF. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.