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Service bulletin PIC6210

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10080981
Published by NHTSA2016-09-23
Manufacturer's numberPIC6210
Manufacturer's date2016-06-29
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

THIS PRELIMINARY INFORMATION COMMUNICATES THE PROCEDURE TO THE TECHNICIAN HOW TO REGAIN BLU-RAY/CD/DVD PLAYER FUNCTION ON ALL NEW GENERATION INFOTAINMENT SYSTEMS WITH REGULAR PRODUCTION OPTION CODE U42 OR UWG BLU-RAY PLAYERS. IF THIS CONCERN IS ENCOUNTERED, CYCLE THE CD PLAYER/MEDIA DISC PLAYER FUSE AND RE-EVALUATE THE CONCERN.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
BUICK LACROSSE2014, 2015, 2016, 2017
BUICK REGAL2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE2013, 2014, 2015, 2016, 2017
CADILLAC SRX2013, 2014, 2015, 2016
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET SILVERADO 15002014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2015, 2016, 2017
CHEVROLET TAHOE2014, 2015, 2016, 2017
GMC SIERRA 15002014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688D2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIP5129B2024-04-22. Service bulletin. Engine Exchange Program for 2014 Model Year Has Ended.
PIP51292024-04-22. Service bulletin. Turbo Charged Engine Exchange Program