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Service bulletins for the 2002 Cadillac Escalade

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

617 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Steering are shown. Show all

Bulletins, newest first
PIC3278G2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIP4404E2017-08-15. Service bulletin. STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT. This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
SB-10-02-33-0012011-03-28. Service bulletin. STEERING; STEERING:GEAR BOX:SHAFT PITMAN. BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE
000235003N2008-07-14. Service bulletin. STEERING:COLUMN. CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL AND/OR STEERING COLUMN (REPLACE UPPER INTERMEDIATE STEERING SHAFT [I-SHAFT] ASSEMBLY). *PE
34992005-05-11. Service bulletin. STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT. STEERING IDLER ARM INSPECTION PROCEDURE. *TT
33862005-04-21. Service bulletin. STEERING:HYDRAULIC POWER ASSIST SYSTEM. LACK OF STEERING ASSIST OR SHUDDER DURING PARKING LOT TYPE MANEUVERS. *TT
0402340012005-03-12. Service bulletin. STEERING. VEHICLE PULLS ON BREAKING ACCELERATION AND WANDERS. *EH
0002350032005-02-11. Service bulletin. STEERING. CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL. *EH UPDATED *EH UPDATED. *KB
000235003E2005-01-11. Service bulletin. STEERING. CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL. THIS BULLETIN REPLACES PREVIOUS BULLETIN 00-02-35-003E. *TT
32432004-12-15. Service bulletin. STEERING. POP/CLUNK/CLICK NOISE ON RIGHT OR LEFT TURNS. *EH
01634A2004-06-09. Service bulletin. STEERING. SUPPLEMENT TO 00-02-35-003D - CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN THE STEERING WHEEL. *TT
016342004-06-04. Service bulletin. STEERING. INTERMEDIATE STEERING SHAFT SERVICE KIT. SERVICE VME. *TT
0302350062004-02-10. Service bulletin. STEERING. REVISED STEERING WHEEL REPLACEMENT PROCEDURE. *TT
030234001A2004-01-07. Service bulletin. STEERING:LINKAGES:TIE ROD ASSEMBLY. INNER TIE ROD RELEASED FOR SERVICE. *TT
000235003C2004-01-02. Service bulletin. STEERING. CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN THE STEERING WHEEL. *TT
0302350022003-04-17. Service bulletin. STEERING. MINOR SCRATCHES TO WOOD STEERING WHEELS. *TT UPDATE. *TT
000235003B2003-04-05. Service bulletin. STEERING. CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN THE STEERING WHEEL. *TT
1010012002-03-01. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. SOME CUSTOMERS MAY COMMENT ABOUT A WHINE NOISE COMING FROM THE STEERING COLUMN AREA WHILE TURNING THE STEERING WHEEL IN PARKING LOTS AT LOW SPEED AND/OR WHILE STANDING STILL. *TT
0102350032001-05-24. Service bulletin. STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE. THE DELETION OF THE STEERING COLUMN / WHEEL LOCKING FEATURE ON VEHICLES WITH AUTOMATIC TRANSMISSIONS. *TT

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.