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Service bulletin 030235002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10001142
Published by NHTSA2003-04-17
Manufacturer's number030235002
Manufacturer's date2004-02-01
Replaces030235002A
NHTSA componentSTEERING

NHTSA's summary

MINOR SCRATCHES TO WOOD STEERING WHEELS. *TT UPDATE. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
CADILLAC CTS2003, 2004
CADILLAC DEVILLE2000, 2001, 2002, 2003, 2004
CADILLAC ESCALADE2000, 2001, 2002, 2003, 2004
CADILLAC SEVILLE2000, 2001, 2002, 2003, 2004
CADILLAC SRX2004
CADILLAC XLR2004

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
04V2730002004-06-09. STEERING:LINKAGES
03V1150002003-03-24. STEERING
20030742003-03-20. Steering
20020422002-03-08. Steering
02V0670002002-03-06. STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
99V3010001999-10-29. STEERING:LINKAGES:TIE ROD ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
03-00-91-001I2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
05-02-32-008F2018-06-11. Service bulletin. This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
05-02-32-008F2018-05-29. Service bulletin. This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
05-02-32-008F2018-05-21. Service bulletin. This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
PIC3278G2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIP4404E2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
PIT4208D2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Technician will need to flush and refill the power steering system with Lucas Power Steering Fluid with Conditioners. Technician will replace the power steering pump with the latest design if the fluid is not available.
05-02-32-008D2012-08-07. Service bulletin. GENERAL MOTORS: DIAGNOSING POWER STEERING CONCERNS. IN RARE CASES, CUSTOMERS MAY COMMENT ON A LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE OF MANEUVERS. *JS UPDATED 09/02/14*LJ
SB-10-02-33-0012011-03-28. Service bulletin. BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE
000235003N2008-07-14. Service bulletin. CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL AND/OR STEERING COLUMN (REPLACE UPPER INTERMEDIATE STEERING SHAFT [I-SHAFT] ASSEMBLY). *PE