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Service bulletins for the 2021 Cadillac Escalade ESV

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1138 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
20NA1592021-07-19. Service bulletin. EQUIPMENT. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
18NA3062021-07-19. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
18NA3062021-07-06. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIT5746A2021-06-14. Service bulletin. EQUIPMENT. This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
PIE06292021-06-07. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the front center floor console appearance and/or cup holder door function having issues.
070089036J2021-06-07. Service bulletin. EQUIPMENT. This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
020089002T2021-06-07. Service bulletin. EQUIPMENT. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
N202325460-022021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio.
21NA1032021-05-24. Service bulletin. EQUIPMENT. This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
21NA0682021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
20NA2332021-05-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This technical bulletin provides repair information to correct a customer concern of Long Range Radar setting DTC U3000 49.
20NA0382021-05-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
18NA1462021-05-24. Service bulletin. EQUIPMENT. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
18NA0732021-05-24. Service bulletin. EQUIPMENT. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5654A2021-05-17. Service bulletin. EQUIPMENT. This Preliminary information communicates to the dealer technician that the valve body Part Unique Number (PUN) may contain the letter O or the number 0.
PIT58322021-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
21NA0822021-05-10. Service bulletin. EQUIPMENT. This technical bulletin provides a procedure to install foam on window motors to prevent them from rubbing on the panels causing a noise.
110089005Q2021-05-03. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I2021-05-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information on proper use of floor mats.
21NA0582021-05-03. Service bulletin. EQUIPMENT. This technical bulletin provides repair information to correct a customer concern of radio software issues.
21NA0432021-05-03. Service bulletin. EQUIPMENT. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
18NA3062021-05-03. Service bulletin. EQUIPMENT. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
18NA0992021-05-03. Service bulletin. EQUIPMENT. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
N2023254602021-04-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio.
PIT5791A2021-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; BACK OVER PREVENTION:SOFTWARE. This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.