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Service bulletin 21NA068

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10194101
Published by NHTSA2021-05-24
Manufacturer's number21NA068
Manufacturer's date2021-04-16
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK CASCADA2017, 2018, 2019
BUICK ENCLAVE2017, 2018, 2019, 2020, 2021
BUICK ENCORE2017, 2018, 2019, 2020, 2021
BUICK ENCORE GX2020, 2021
BUICK ENVISION2017, 2018, 2019, 2020, 2021
BUICK LACROSSE2017, 2018, 2019
BUICK REGAL2017, 2018, 2019, 2020
BUICK VERANO2017
CADILLAC ATS2017, 2018, 2019
CADILLAC CT42020, 2021
CADILLAC CT52020, 2021
CADILLAC CT62017, 2018, 2019, 2020
CADILLAC CTS2017, 2018, 2019
CADILLAC ELR2017
CADILLAC ESCALADE2017, 2018, 2019, 2020
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC XT42019, 2020, 2021
CADILLAC XT52017, 2018, 2019, 2020, 2021
CADILLAC XT62020, 2021
CADILLAC XTS2017, 2018, 2019
CHEVROLET BLAZER2019, 2020, 2021
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET CAMARO2017, 2018, 2019, 2020, 2021
CHEVROLET CAPRICE2017
CHEVROLET CHEVEROLET SS2017
CHEVROLET COLORADO2017, 2018, 2019, 2020, 2021
CHEVROLET CORVETTE2017, 2018, 2019, 2020, 2021
CHEVROLET CRUZE2017, 2018, 2019
CHEVROLET EQUINOX2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS2017, 2018, 2019, 2020, 2021
CHEVROLET IMPALA2017, 2018, 2019, 2020
CHEVROLET MALIBU2017, 2018, 2019, 2020, 2021
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET SILVERADO 15002017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2017, 2018, 2019, 2020
CHEVROLET SPARK2018, 2019, 2020, 2021
CHEVROLET SPARK EV2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2017, 2018, 2019, 2020, 2021
CHEVROLET TAHOE2017, 2018, 2019, 2020, 2021
CHEVROLET TRAILBLAZER2021
CHEVROLET TRAVERSE2017, 2018, 2019, 2020, 2021
CHEVROLET TRAX2017, 2018, 2019, 2020, 2021
CHEVROLET VOLT2017, 2018, 2019
GMC ACADIA2017, 2018, 2019, 2020, 2021
GMC CANYON2017, 2018, 2019, 2020, 2021
GMC SAVANA2017, 2018, 2019, 2020, 2021
GMC SIERRA 15002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2017, 2018, 2019, 2020, 2021
GMC YUKON2017, 2018, 2019, 2020, 2021
GMC YUKON XL2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20221602022-03-31. Accessories
21V4970002021-07-01. EQUIPMENT:OTHER:LABELS
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20213652021-06-10. Accessories
21V4400002021-06-10. EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
20V2950002020-05-21. EQUIPMENT:OTHER:LABELS; TIRES
20201652020-04-16. Accessories
20194942019-10-03. Accessories
19V4280002019-06-11. EQUIPMENT
20192052019-04-26. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
21-NA-2492024-05-01. Service bulletin. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
21-NA-1552024-04-23. Service bulletin. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIP59722024-04-15. Service bulletin. This Preliminary information communicates the possibility of misboxed/mislabled service parts.
PIT61382024-04-15. Service bulletin. This Preliminary information communicates and issue with the LED right above the wireless charging pad being inoperative and how to resolve the concern with the LED.
PIC6486E2024-04-15. Service bulletin. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
PIT5992A2024-04-15. Service bulletin. This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
PIT5784C2024-04-15. Service bulletin. This Preliminary information communicates and issue with customers misunderstanding weather they need to bluetooth pair the factory provided headphones.