NHTSA recall 19V428000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V428000 |
| Manufacturer | Unicell Body Company Inc. |
| Reported | 2019-06-11 |
| Owners notified | 2019-05-09 |
| Component | EQUIPMENT |
| Units potentially affected | 325 |
| Report | Quarterly report 8, for 2021 quarter 1 |
|---|---|
| Filed with NHTSA | 2021-02-01 |
| Vehicles in the campaign | 325 |
| Reported remedied | 39 (12%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2021 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
What can happen
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2017 CHEVROLET EXPRESS | Built 2017-10-05 to 2019-01-08. |
|---|---|
| 2018 CHEVROLET EXPRESS | Built 2017-10-05 to 2019-01-08. |
| 2019 CHEVROLET EXPRESS | Built 2017-10-05 to 2019-01-08. |
| 2018 FORD ECONOLINE | Built 2017-11-15 to 2019-01-21. |
| 2019 FORD ECONOLINE | Built 2017-11-15 to 2019-01-21. |
| 2017 GMC SAVANA | Built 2017-10-20 to 2018-11-13. |
| 2018 GMC SAVANA | Built 2017-10-20 to 2018-11-13. |
| 2019 GMC SAVANA | Built 2017-10-20 to 2018-11-13. |
| 2018 HINO 155 | Built 2018-08-14 to 2018-08-14. |
| 2019 HINO 155 | Built 2018-08-14 to 2018-10-10. |
| 2018 ISUZU NPR | Built 2017-10-30 to 2018-10-29. |
| 2019 ISUZU NPR | Built 2017-10-30 to 2018-10-29. |
| 2018 RAM PROMASTER | Built 2018-05-17 to 2018-05-17. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 20-NA-132 | 2024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
|---|---|
| 17-NA-052 | 2024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed. |
| 20-NA-132 | 2024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 23-NA-103 | 2024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). |
| 11-00-89-005X | 2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). |
| 07-00-89-037S | 2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 24-NA-040 | 2024-03-15. Service bulletin. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. |
| PIT6122 | 2024-02-12. Service bulletin. This Preliminary information communicates to dealers of a known issue with failed map update |
| PIP5601B | 2024-02-12. Service bulletin. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number. |
| 18-NA-099 | 2024-02-02. Service bulletin. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.