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Service bulletins for the 2021 Cadillac Escalade ESV

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1138 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Backup camera are shown. Show all

Bulletins, newest first
23-NA-0842024-08-15. Service bulletin. BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; VISIBILITY/WIPER; ELECTRICAL SYSTEM. This service bulletin provides repair information to correct a customer concern of a Blue Hourglass and No Gridlines on Radio Rear View Camera Display While in Reverse.
PIT60872023-12-18. Service bulletin. BACK OVER PREVENTION. This Preliminary information communicates the proper installation of the Left and Right Side Obstacle Detection Control Modules
PIT5990A2023-08-21. Service bulletin. BACK OVER PREVENTION; STRUCTURE. This Preliminary information communicates an issue with a wind noise while driving at highway speeds and dealers are to inspect the body harness pass through for being full seated into the cowl.
PIT5832H2023-06-13. Service bulletin. BACK OVER PREVENTION. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5832G2023-04-17. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM:STARTER ASSEMBLY. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT59902023-03-13. Service bulletin. STRUCTURE; BACK OVER PREVENTION. This Preliminary information communicates an issue with a wind noise while driving at highway speeds and dealers are to inspect the body harness pass through for being full seated into the cowl.
PIT59862023-03-13. Service bulletin. BACK OVER PREVENTION. This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
21-NA-0912023-02-08. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display.
PIT58742022-12-12. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. This Preliminary information communicates an issue with the GDS2 scan tool not being able to communication with the front view camera module and provides a work around until GDS2 is fixed.
PIE0671B2022-06-13. Service bulletin. BACK OVER PREVENTION. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Rattle Type Noise Heard Coming from Rear Liftgate.
070601016G2022-06-13. Service bulletin. BACK OVER PREVENTION. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIT5807A2022-02-14. Service bulletin. BACK OVER PREVENTION. This Preliminary information communicates and issue with unwanted content theft alarm going off for no reason and to reprogram the BCM to correct the issue.
PIT58742022-01-24. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. This Preliminary information communicates an issue with the GDS2 scan tool not being able to communication with the front view camera module and provides a work around until GDS2 is fixed.
21NA0912021-12-27. Service bulletin. BACK OVER PREVENTION; EQUIPMENT. This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
PIP5806A2021-09-13. Service bulletin. BACK OVER PREVENTION; WHEELS. This preliminary information bulletin instructs to technicians to use the Picoscope or a make physical inspection to check for debris on the cam postion sensor and to check for a bent target wheel on the camshaft.
PIE0622A2021-08-09. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Surround Vision Camera Inoperable and/or Black Screen with Red Slash Shown On Radio Display.
21NA0912021-07-19. Service bulletin. BACK OVER PREVENTION. This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
21NA0912021-07-06. Service bulletin. BACK OVER PREVENTION. This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
21NA0872021-05-24. Service bulletin. BACK OVER PREVENTION; TRAILER HITCHES. This technical bulletin provides repair information to correct a customer concern of Incorrect Rear View Displayed with Trailer Attached During Backing Event.
21NA0692021-05-24. Service bulletin. BACK OVER PREVENTION. This technical bulletin provides repair information to correct a customer concern of a buzz or rattle type noise heard coming from A-pillar area.
21NA0582021-05-24. Service bulletin. BACK OVER PREVENTION:SOFTWARE. This service bulletin provides repair information to correct customer concerns of radio software issues with Radio software update 382.
21NA0572021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION. This technical bulletin provides a procedure to replace the video player and reprogram to correct the condition of Non-Responsive Touch on Rear Seat Infotainment Left Screen .
PIE06222021-05-03. Service bulletin. BACK OVER PREVENTION. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Surround Vision Camera Inoperable and/or Black Screen with Red Slash Shown On Radio Display.
N202325460-012021-04-26. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio.
PIT5791A2021-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; BACK OVER PREVENTION:SOFTWARE. This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.