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Service bulletins for the 2014 Cadillac ATS

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1991 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
PIT5214B2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP5216C2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIC3100E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIC5756A2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that intermittently the Outside Air Temperature displays dashes instead of a numeric value. This is normal operation of the CUE system, whenever the battery is disconnected and reconnected for service repairs.
PIC6137A2017-08-15. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 2.5 hours. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours.
PIP5216B2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIC5650B2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC61072017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIC61082017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PIT5214A2017-08-15. Service bulletin. SUSPENSION; TIRES. This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5344C2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.
PIC61042017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have the lower center section of the display will not work when pressed. Technician will need to replace the Integrated Center Stack for this concern.
PIC6073A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIC6075A2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
PIT5344B2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.
PIT5411C2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5384A2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PIP5216A2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIC61022017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have intermittent or no audio. Technician should inspect the amplifier for water damage. Technician should also inspect the wire harness that enters at the right wheelhouse in front of the amplifier. Ensure the grommet is properly installed as water may wick into the harness of the amplifier.
PIT5236D2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
PIP53002017-08-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that engine overheating, and/or poor heater performance, AC off message, and Malfunction Indicator Lamp illumination. Technician will find Diagnostic Trouble Code P00B7 and/or P2181. Technician will gain access to the water outlet assembly and inspect for flashing or debris. If flashing or debris found in the water outlet assembly it will need to be replaced. Also inspect the upper heater core hose and coolant bypass pipe at the water outlet for a black plug. If plug is found, remove and discard.
PIP5257A2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
PIT5344D2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician how to diagnose vehicles with the CD player inoperative. If this concern is encountered, cycle the CD player fuse and re-evaluate the concern. If the concern is no longer present, replace the CD player. When the CD player is still found to be inoperative after cycling the fuse follow Service Information diagnostics.
PIT54832017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about the compass on the radio display always shows North. Technician should update the radio with the latest calibrations.
PIT5353A2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL; EQUIPMENT. This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.