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Service bulletin PIC5650B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10115076
Published by NHTSA2017-08-15
Manufacturer's numberPIC5650B
Manufacturer's date2015-06-29
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL

NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Trouble codes named

B3055, B3060, B3935

Vehicles listed
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015
BUICK REGAL2011, 2012, 2013, 2014, 2015
BUICK VERANO2012, 2013, 2014, 2015
CADILLAC ATS2013, 2014, 2015
CADILLAC CTS2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CADILLAC DTS2007, 2008, 2009, 2010, 2011
CADILLAC ESCALADE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CADILLAC ESCALADE ESV2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015
CADILLAC STS2007, 2008, 2009, 2010, 2011
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET SILVERADO 15002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015
CHEVROLET SUBURBAN2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET TAHOE2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015
GMC YUKON2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
GMC YUKON DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015
SATURN OUTLOOK2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V2670002018-04-26. EQUIPMENT
16V4220002016-06-10. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
16V2570002016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
15V4160002015-06-30. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories
20130222013-01-23. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0731A2024-04-29. Service bulletin. Spare Tire Jack Storage Compartment Door Difficult to Latch or Falls Open Due to Inability to Latch.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0689B2024-04-29. Service bulletin. Tool or Utility Box Sagging, Mis-aligned.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688D2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0663F2024-04-29. Service bulletin. Factory Settings Option Inoperable, Radio Display Information May Not Match.