Service bulletins for the 2013 Cadillac ATS
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
2400 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
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Only bulletins with component: Software are shown. Show all
| PIC5791 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING:ELECTRIC POWER ASSIST SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that upon starting the engine the Driver Information Center displayed a Service Power Steering message and experienced a loss of steering assist. Technician will need to update the Power Steering Control Module using Service Programming System through Tis2Web with the latest calibrations available. |
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| PIT4733J | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system. |
| PIP4902E | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| 16-NA-011 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends |
| PIC5891C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language. |
| PIC5891B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language. |
| PIC5491E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIC3011H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide. |
| PIC5929A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that a "Tire Learning Active" message appearing at startup. Technician will need to update the Instrument Panel Cluster using Service Programming System with the latest calibrations. |
| PIT4864F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it. |
| PIC4801F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance. |
| PIP5393A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have the Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P2097 set in the Engine Control Module. Technician should update the Engine Control Module with the latest calibrations in Tis-2Web if the concern is intermittent and no issues with the long term fuel trim values. |
| 12187C | 2017-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A SOFTWARE PROBLEM. THE AUTOMATIC CRASH RESPONSE SYSTEM IS INTENDED TO ENABLE THESE VEHICLES TO NOTIFY ONSTAR® IF THEY ARE INVOLVED IN CERTAIN TYPES OF CRASHES. THE SOFTWARE PROBLEM WE FOUND AFFECTS THE VEHICLE’S ABILITY TO NOTIFY ONSTAR® IN CRASHES THAT MEET THE SEVERITY PARAMETERS FOR AUTOMATIC CRASH NOTIFICATION BUT DO NOT TRIGGER AIRBAG DEPLOYMENT, SUCH AS CERTAIN REAR END CRASHES. IN CRASHES WITH AN AIRBAG DEPLOYMENT, THE AUTOMATIC CRASH RESPONSE SYSTEM WORKS AS DESIGNED. THIS CONDITION DOES NOT AFFECT THE DEPLOYMENT OF THE AIRBAGS OR THE SAFETY BELT PRETENSIONERS, WHICH REDUCE SLACK IN THE SAFETY BELT IMMEDIATELY AFTER IMPACT. THE AIRBAGS AND SAFETY BELT PRETENSIONERS WILL DEPLOY AS DESIGNED. A VEHICLE OCCUPANT WILL BE ABLE TO CONTACT AN ONSTAR® EMERGENCY ADVISOR BY PUSHING THE ONSTAR® EMERGENCY BUTTON. DEALERS ARE TO REPROGRAM THE SENSING AND DIAGNOSTIC MODULE (SDM)." |
| 15404 | 2017-01-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 15404 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION THAT IF INVOLVED IN A NON-DEPLOYMENT CRASH MAY NOT AUTOMATICALLY ACTIVATE ANY POST-CRASH ACTIONS, INCLUDING AN AUTOMATIC CRASH RESPONSE (ACR) CALL FROM ONSTAR, DOOR UNLOCK, INTERIOR LAMP ILLUMINATION, HAZARD LAMP ACTIVATION, HVAC BLOWER SHUTDOWN, AND FUEL PUMP SHUTDOWN. A NON-DEPLOYMENT CRASH EVENT IS NOT SEVERE ENOUGH TO DEPLOY THE SEAT BELT PRETENSIONERS OR AIRBAGS. ALL POST-CRASH ACTIONS INCLUDING AN ONSTAR ACR CALL WILL FUNCTION AS DESIGNED FOR ANY CRASH WITH A SEAT BELT PRETENSIONER OR AIRBAG DEPLOYMENT. THE ONSTAR BUTTONS CAN BE PRESSED TO REQUEST HELP, IF NEEDED. DEALERS ARE TO REPROGRAM THE SDM, OR IN SOME INSTANCES, REPLACE THE SDM. |
| SB-06-08-47-001L | 2016-08-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES |
| PIC6050 | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| PIC6007 | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| PI1078 | 2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| SB-13196-A | 2016-06-09. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM:SOFTWARE. 13196A - SERVICE UPDATE (US AND CANADA VINS ADDED). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE HEADLAMP CONTROL MODULE ON CERTAIN VEHICLES EQUIPPED WITH ADAPTIVE FORWARD LIGHTING (T4F). DURING VEHICLE START-UP, A LOW VOLTAGE CONDITION AT THE HEADLAMP BALLAST MAY SET A DTC. THE DTC MAY BE INTERPRETED AS A LAMP OUTAGE AND EITHER THE RIGHT OR LEFT LOW BEAM FAILURE MESSAGE MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC). THIS CONDITION IS INTERMITTENT AND EVEN THOUGH THE MESSAGE IS DISPLAYED, ALL EXTERIOR LAMPS STILL FUNCTION PROPERLY. |
| 12293A | 2016-06-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 12293 | 2016-06-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| SB-13444 | 2016-05-23. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE; ENGINE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE ECM ON CERTAIN 2013-2014 MODEL YEAR CADILLAC ATS VEHICLES, EQUIPPED WITH A 6-SPEED MANUAL TRANSMISSION (M3L). THESE VEHICLES HAVE SOFTWARE THAT PROTECTS THE ENGINE DUAL-MASS FLYWHEEL. WHILE DECELERATING AND COMING TO A STOP, THE SOFTWARE MAY SUSPEND ENGINE OPERATION IF THE CUSTOMER FAILS TO DECLUTCH OR SHIFT INTO NEUTRAL AS THE VEHICLE SLOWS, FORCING THE ENGINE RPM WELL BELOW NORMAL IDLE SPEEDS. THIS WILL OCCUR WITHOUT DRIVELINE VIBRATION OR NOISE TO PROVIDE INDICATION TO THE CUSTOMER, WHO MAY COMPLAIN OF AN UNEXPECTED STALL WHILE COMING TO A STOP. THE NEW CALIBRATION HAS A REVISED DMF PROTECTION ALGORITHM THAT WILL ALLOW LOWER ENGINE SPEEDS AND ADDITIONAL DRIVER FEEDBACK TO DECLUTCH OR SHIFT INTO NEUTRAL, BEFORE INTERVENTION OCCURS. |
| SB-DCS-3080-A | 2016-03-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| SB-DCS-3069-A | 2016-03-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 13444 | 2014-04-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. GM: INFORMATION INVOLVING THE PROCEDURE TO REPROGRAM THE ECM. THE SOFTWARE USED TO PROTECT THE ENGINE DUAL-MASS FLYWHEEL MAY SUSPEND ENGINE OPERATION, WHILE COMING TO A STOP. THE DRIVER MAY COMPLAIN ABOUT AN UNEXPECTED STALL WHILE COMING TO A STOP. *JS |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.