Service bulletins for the 2014 Buick LaCrosse
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1811 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIP5180 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve. |
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| PIC5453A | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA. |
| PIT5268 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display. |
| PIC5973 | 2017-08-15. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that were built with a dampener on the rear toe adjust link. Technician can remove the dampener, engineering has determined that this dampener does not make a noticeable impact on noise, vibration, or harshness. |
| PIC5916A | 2017-08-15. Service bulletin. STEERING; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician about vehicles that have Steering wheel control switches will have no backlighting, Instrument Panel Cluster resets, Instrument Panel Cluster will go to ?Sport mode? when ?Touring ? was selected, and the heads up display does not retain the customers preferred display setting. Technician will need to update the Instrument Panel Cluster using USB flash drive and Service Programming System. |
| PIP4920M | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Battery Energy Control Module parts 20969054 and 22987539, Generator Control and Battery Module 23102218 and 23102217, and the Generator Battery Sections 1 And 2 part number 20813602 will remain on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIT5264 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States. |
| PIC5374C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern. |
| PIC5959A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module. |
| PIT4864F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it. |
| PIC4801F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance. |
| PIP4919C | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal. |
| PIC5991A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIP5191 | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest. |
| PIC5991 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIC5491F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. |
| PIT3099L | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues. |
| PIC5916B | 2017-08-15. Service bulletin. STEERING; ELECTRICAL SYSTEM; WHEELS. This Preliminary Information communication provides information to the technician about vehicles that have Steering wheel control switches will have no backlighting, Instrument Panel Cluster resets, Instrument Panel Cluster will go to ?Sport mode? when ?Touring ? was selected, and the heads up display does not retain the customers preferred display setting. Technician will need to update the Instrument Panel Cluster using USB flash drive and Service Programming System. |
| PIT4911W | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIC5520K | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Drive Motor Generator Battery Module and Drive Motor Generator Battery Sections for the 2012 - 2014 Buick LaCrosse, Buick Regal, 2013 - 2014 Chevrolet Malibu ECO and 2014 Chevrolet Impala with eAssist are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| 99-00-89-019N | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for the (GWM) and (WPC) on parts return program. |
| 08-08-44-015H | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs |
| 05-03-08-002H | 2017-08-15. Service bulletin. SUSPENSION:FRONT:SHOCK ABSORBER. This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. |
| 05-00-89-055F | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures. |
| 02-00-89-002P | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers/technicians on when and how to submit a field product report. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.