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Service bulletins for the 2012 BMW ActiveHybrid 5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

250 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
6401132018-12-03. Service bulletin. EQUIPMENT. "IHKA Operating Panel Buttons Are Peeling. INFORMATION As noted in ETK: In case of surface damage to buttons, use the button cap repair kit. Use and claim the part number for the ""Repair kit for button caps"" when performing this repair. Replace ALL the buttons with those included in the kit. Note: Please do not use and claim the part number for the "Repair kit, radio and A/C panel." To ensure the button cap kit with the correct symbols and labels is installed, perform a part number lookup in ETK by VIN. Labor operation code 64 11 326 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 64 11 769 instead."
6519132018-12-03. Service bulletin. EQUIPMENT. HU-H: SDARS Radio Stations Cannot Be Stored in PRESET Menu. The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. * AM/FM radio stations are not affected; they can be stored correctly. Software error in the SDARS control unit integrated in the Headunit-High (HU-H)
6508132018-12-03. Service bulletin. EQUIPMENT. ? Bang & Olufsen Sound System: Loudspeaker Illumination. One or more of the following situations may occur concerning the illumination of the Bang & Olufsen sound system loudspeakers: * Illumination is insufficient (not bright enough) * Illumination is not available on all loudspeakers * Brightness cannot be adjusted Loudspeaker illumination settings are dependent on the model: * Different brightness characteristics * Not all loudspeakers are illuminated INFORMATION Explain to the customer that loudspeaker illumination can vary from model to model. For an overview of the illuminated loudspeakers, refer to the attachment. IMPORTANT: The current version of the Owner's Manual for 5 Series vehicles is incorrect. On 5 Series vehicles (F07 and F10), only the main loudspeaker (moving part) in the dashboard and the two loudspeakers in the mirror triangles in the front doors are illuminated. The Owner's Manuals for 5 Series vehicles will be corrected with start of production of the MY2014 vehicles (July 2013).
5116132018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly
8404132018-12-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. "TCB: Emergency Call Is Disabled. A Check Control message shows ""Emergency call failure."" When the SOS button is pressed, the call is not made by the TCB (Telematics Communication Box). Fault code 0XB7F33F is stored in the TCB. CAUSE TCB application error"
6510092018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
6509132018-12-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. "CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite) are no longer available in: * Menu ""PRESETS"" * Functional bookmarks (buttons on the head unit) Error in the CHAMP2 head unit"
6401112018-12-03. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT. "Whistling Noise Heard from the Center Fresh-Air Vent During Heating. A whistling noise is heard from the center fresh-air vents. The noise can be heard during the warm up phase (3 to 10 mins) after the heating system is first activated, with low outside temperatures and the center vents stratification adjustment wheel is turned to the ""red"" position. Note: This is independent of the air distribution setting, but a lower fan speed is required. CAUSE Unfavorable air flow against the mixing flaps in the upper distribution housing"
8406132018-11-26. Service bulletin. EQUIPMENT. iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
6404132018-11-26. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Rattling/Grinding Noises from Center Console. When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. CAUSE The bushing of the blending flap for the rear seat outlet lacks sufficient grease.
8401132018-11-26. Service bulletin. EQUIPMENT. MTelephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit
6513132018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. "Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed. Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. ??Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-H Hardware error in the Headunit-High"
6401132018-11-26. Service bulletin. EQUIPMENT. MRed or Blue Cap Missing from Temperature Control Wheel. The customer states the red or blue cap is missing from the temperature control wheel of the heat and air conditioning control panel.
8401132018-11-26. Service bulletin. EQUIPMENT. Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit.
6514122018-11-26. Service bulletin. EQUIPMENT. Headunit High: Vehicle Position Is Incorrect on the Navigation Map. The vehicle position on the navigation map is incorrect. With route guidance active, the vehicle is displayed: * In an incorrect location Or * Outside the planned route The navigation system integrated in the Headunit High (HU-H) is not calibrated correctly.
6508132018-11-26. Service bulletin. VISIBILITY; EQUIPMENT. Bang & Olufsen Sound System: Loudspeaker Illumination. INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that loudspeaker illumination can vary from model to model. For an overview of the illuminated loudspeakers, refer to the attachment. IMPORTANT: The current version of the Owner's Manual for 5 Series vehicles is incorrect. On 5 Series vehicles (F07 and F10), only the main loudspeaker (moving part) in the dashboard and the two loudspeakers in the mirror triangles in the front doors are illuminated. The Owner's Manuals for 5 Series vehicles will be corrected with start of production of the MY2014 vehicles (July 2013). This Service Information will be updated as soon as a solution is available for adjustment of the brightness of the illuminated loudspeakers. A software solution is expected to be available with ISTA/P 2.50.0 in July 2013.
6507132018-11-26. Service bulletin. EQUIPMENT. HiFi Audio System: Audio Intermittently Cuts Out in All Audio Modes. Intermittently, the audio cuts out in all audio modes (e.g,. AM/FM radio, Satellite radio, CD/DVD, AUX-In, etc.) Application error in the HiFi amplifier
5121112018-11-26. Service bulletin. EQUIPMENT. Noises from the Glove Compartment Door. When vehicle is in motion, a grating or creaking noise may be heard from the glove compartment area. CAUSE The coating on the centering ribs of the glove compartment door has worn off.
6501132018-11-26. Service bulletin. ELECTRICAL SYSTEM; SEAT BELTS; ELECTRICAL SYSTEM:WIRING; EQUIPMENT; AIR BAGS. Airbag Warning Lamp Illuminated; Shorted Wire in Front Seat Harness. The airbag warning lamp (AWL) is illuminated. One or more of the following faults will be stored in the ACSM (Advanced Crash Safety Module) as displayed in ISTA: 930979: Side airbag, driver: short-circuit to negative 930955: CAK, driver: short-circuit to earth 930925: Seat belt tensioner, driver: short-circuit to earth 9309CA: Seat belt lock contact, front passenger: communication fault 93095B: Active head restraint, front passenger: short-circuit to negative 93095F: Active head restraint, front passenger: line coupled 93093A: Seat belt tensioner, front passenger: resistance too great 93095E: Active head restraint, front passenger: resistance too great 9309CA: Seat belt lock contact, front passenger: break in circuit 930982: Side airbag, front passenger: resistance too great CAUSE A short in the wiring harness in the driver's or/and passenger's seat
0113142018-11-26. Service bulletin. EQUIPMENT. BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
B6216162018-11-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:ELECTRICAL. WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
6520132018-11-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. CAUSE When the vehicle is in transport mode, to reduce power consumption, the software is designed to disable the outside antenna receiver from waking up the vehicle.
7102142018-11-13. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT:OTHER:LABELS. Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
3602112018-11-13. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles. https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/16234.2.B360211.... 6/8/2014 Page 2 of 2 Although the basic system operation and function remain the same, changes have been made to the vehicle's display elements when a low tire pressure condition occurs. The following points apply to vehicles produced during the period listed above: * The Tire Pressure Monitor System continues to meet all federal requirements. * When a low tire pressure condition is detected, a general system warning is issued. The warning will be displayed in the instrument cluster (KOMBI) and/or Control Display, depending on the vehicle's equipment level (refer to the attachment). * When a driver is alerted to a low pressure condition, all four tires should be inspected for damage and proper inflation. The system components, wheel electronics and central antennae/module are fully compatible with current replacement parts. This functional change represents a running production change and is not a defect in materials or workmanship. Any further changes to the system function or components will be communicated in a future bulletin. It is imperative that all service personnel be familiar with these changes. WARRANTY INFORMATION Not applicable.
6505142018-11-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.