Service bulletin B621616
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10149260 |
| Published by NHTSA | 2018-11-26 |
| Manufacturer's number | B621616 |
| Manufacturer's date | 2017-05-01 |
| NHTSA component | EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:ELECTRICAL |
NHTSA's summary
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| BMW 1 SERIES M | 2011 to 2013 |
|---|---|
| BMW 525D XDRIVE | 2014 |
| BMW 528I | 2011, 2012, 2013, 2014, 2015, 2016 |
| BMW 535D | 2014, 2015, 2016 |
| BMW 535I | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW 535I GRAN TURISMO | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 535I US | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 550I | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW 550I GRAN TURISMO | 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 640I | 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW 650I | 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW 740I | 2012, 2013, 2014, 2015 |
| BMW 740I US | 2011 (the catalog's model; the bulletin names a series or trim of it) |
| BMW 740LD | 2015 |
| BMW 740LI | 2011, 2012, 2013, 2014, 2015 |
| BMW 750I | 2009, 2010, 2011, 2012, 2013, 2014, 2015 |
| BMW 750LI | 2009, 2010, 2011, 2012, 2013, 2014, 2015 |
| BMW 760LI | 2010, 2011, 2012 |
| BMW 760LI | 2014, 2015 |
| BMW ACTIVE HYBRID 3 | 2015 |
| BMW ACTIVE HYBRID 5 | 2012, 2013 |
| BMW ACTIVE HYBRID 7 | 2012 to 2013 |
| BMW ACTIVE HYBRID 7 | 2014 |
| BMW ACTIVEHYBRID 7 | 2011 |
| BMW M5 | 2013, 2014, 2015, 2016 |
| BMW M6 | 2013, 2014, 2015, 2016, 2017 |
| BMW X3 | 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| BMW X4 | 2015, 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 10V047000 | 2010-02-18. EQUIPMENT:OTHER:LABELS |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B610524 | 2024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3. |
|---|---|
| B653423 | 2023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed. |
| B652823 | 2023-10-01. Service bulletin. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle) |
| B010122 | 2023-06-26. Service bulletin. With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available. |
| B840822 | 2023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected. |
| B010122 | 2023-01-30. Service bulletin. With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. |
| B662419 | 2022-10-31. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. |
| SIB650922 | 2022-10-17. Service bulletin. The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output. |
| SIB011219 | 2022-10-17. Service bulletin. Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. 1. Air flap control (link) active, upper (G12, G30 and G32) 2. Air flap control (drive), active, upper 3. Air flaps, upper (assembly) 4. Air flaps, lower (assembly) For eligible MY 2017 BMW 530i (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the Radiator Front Grille Air Vent Flaps is15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship.' This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap link (G12, G30, G32) Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty upper flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only) Or: Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move and there are no faults stored for the active air flaps (With no check control message or check engine light or displaying) |
| SIB010921 | 2022-10-17. Service bulletin. Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate. |