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Service bulletin 840413

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150135
Published by NHTSA2018-12-03
Manufacturer's number840413
Manufacturer's date2013-03-01
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

NHTSA's summary

"TCB: Emergency Call Is Disabled. A Check Control message shows ""Emergency call failure."" When the SOS button is pressed, the call is not made by the TCB (Telematics Communication Box). Fault code 0XB7F33F is stored in the TCB. CAUSE TCB application error"

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
BMW 1 SERIES M2012 to 2013
BMW 525D XDRIVE2014
BMW 528I2012, 2013, 2014
BMW 535D2014
BMW 535I2012, 2013, 2014
BMW 535I GRAN TURISMO2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 550I2012, 2013, 2014
BMW 550I GRAN TURISMO2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 640I2012, 2013, 2014
BMW 650I2012, 2013, 2014
BMW 740I2012, 2013, 2014
BMW 740LI2012, 2013, 2014
BMW 750I2012, 2013, 2014
BMW 750LI2012, 2013, 2014
BMW 760LI2012
BMW 760LI2014
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 32014
BMW ACTIVE HYBRID 52012, 2013
BMW ACTIVE HYBRID 72012 to 2013
BMW ACTIVE HYBRID 72014
BMW F800 R2013
BMW M52013, 2014
BMW M62013, 2014
BMW R1200 S ADVENTURE2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V6080002024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
17V4810002017-07-28. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B5108192024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met.
B6113052024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B6313232023-12-06. Service bulletin. The carpet welcome light(s) turns on either after a delay, or does not function at all.
B6515232023-06-26. Service bulletin. After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B0101222023-06-26. Service bulletin. With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The Settlement Benefits are effective and available on and after February 9, 2022. Note: This bulletin is a notice of a Class Action Settlement Service Campaign benefits that are now available.
B8408222023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B6309172023-05-01. Service bulletin. Exterior rear lights do not work.
B0101222023-01-30. Service bulletin. With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
B6624192022-10-31. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.