Service bulletins for the 2017 BMW 330e
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
304 on file from NHTSA, as of 2026-10-19.
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By component
Only bulletins with component: Electrical system are shown. Show all
| B840816 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected. |
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| B840316 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected. |
| B620117 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER. The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset. |
| B611817 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. "SME FAULT CODE 21F02A. Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not possible" (CCM-ID: 804), "Hybrid system malfunctioning!" (CCM-ID: 585), "Drive. No restart" (CCM-ID: 586) or "Engine fault! Power loss" (CCM-ID: 29). Possible hardware defect of the safety box." |
| B651715 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. "?ACTIVE SOUND DESIGN (ASD) INOPERATIVE AFTER PROGRAMMING What's New: ? ISTA/P and ISTA 4 software level that contains the fix added to Correction and Procedure ? F31, F32, F33, F34, F36 vehicles added to Models ? Warranty information updated to include programming fix . After programming with ISTA/P V3.56.1 or ISTA/P V3.60: Active Sound Design (ASD) no longer provides simulated engine sounds. A fault is stored in the Active Sound Design (ASD) module. Fault Code 8053A5 ""ASD; invalid coding data for equalizing"". Invalid ASD coding data in two different versions of ISTA/P." |
| B650616 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. ?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software |
| B620217 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. ?SeriesOptionDescription F22, F23, F30, F31, F32, F33, F34, F36, F25, F26, F48, 05AR Traffic Jam AssistantX. Sporadically, at low temperatures, the instrument cluster (KOMBI) is not operating (display remains black). KOMBI software. |
| B610317 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. "CHANGE TO PHEV HV BATTERY CELL MODULES. INFORMATION There has been a change to all Generation 3 PHEV high-voltage (HV) battery cell modules. The number of temperatures sensors on the cell modules has decreased from 4 sensors to 3 sensors. This change has to be taken into account when replacing a component within the HV battery that requires the charging or discharging of a cell module with the Deutronic DBL1200HV-60 cell module charger. When connecting the cell module to the charger the number of temperature sensors (NTC's) will need to be changed to 3 for the charger to charge the module correctly. Refer to the DBL1200HV-60 manual for more information (Attached). To verify how many temperature sensors are on the cell module use the ""Diagnosis"" function of the DBL1200HV-60 cell module charger. The example to the right shows 3 temperature sensors. The message ""ZKS not connected"" will be displayed if the incorrect amount of temperature sensors (NTC's) is selected." |
| B610315 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. ?Various Check Control Messages Caused by Shorted K- CAN This Service Information bulletin supersedes SI B61 03 15 dated June 2016. . The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN und |
| B610117 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM. MALFUNCTION INDICATOR LAMP ILLUMINATED/ EME FAULT . Malfunction Indicator Lamp (MIL) is illuminated. Fault codes stored: EME 2230ED - DOBD - OBC - Signal AVL_U_HVSTO (Status HVSTO, 0x112) invalid receiver SLE, transmitter SME OBC: CE1416-Signal AVL U HVSTO (Status HVSTO, 0x112) invalid receiver SLE, transmitter SME Software insufficiency in the Convenience Charging Electronics (OBC). |
| B520317 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM; SEATS. ?MISSING AUDIO NOTIFICATION WHEN STORING SEAT MEMORY . When saving seat memory settings (Memory 1 or Memory 2) with a vehicle without navigation, there is no audio tone confirmation. Software error in control unit of Seat Module 2. |
| B122716 | 2018-11-05. Service bulletin. ENGINE; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "? DIAGNOSING NON FUNCTIONING ""eDRIVE"" This Service Information bulletin supersedes SI B12 27 16 dated November 2016. The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the control display (CID) and is not selectable. Also, there are no pertinent electric drivetrain fault codes that assist with diagnosis. Possible 12 volt battery failure, Intelligent Battery Sensor (IBS) failure or MSA deactivation." |
| B120117 | 2018-11-05. Service bulletin. ELECTRICAL SYSTEM; ENGINE. "?SI Engine Electrical Systems B12 01 17 Technical DRIVE POSITION OR ELECTRIC DRIVING IS NOT POSSIBLE . With engine running, it is impossible to: Select Drive with gear selector Utilize electric motor One or more of the following CC messages is shown: ""Hybrid system malfunctioning!"" (ID: 585) ""Drive. No restart"" (ID: 586) Error condition is cleared (vehicle can be driven) after vehicle is in sleep mode for approximately 16 minutes. Software incompatibility." |
| B640718 | 2018-10-09. Service bulletin. ELECTRICAL SYSTEM. STATIONARY CLIMATE CONTROL NOT POSSIBLE WHEN SET FOR DEPARTURE TIME BETWEEN 0:00 AND 0:30 TIME RANGE: The programmed stationary climate control ventilation function does not switch on when the departure time is set between 0:00 and 0:30 time range (With the vehicle time setting set to 24 hour). |
| B611118 | 2018-10-09. Service bulletin. ELECTRICAL SYSTEM. AFTER EXCHANGING THE FRONT ELECTRONIC MODULE (FEM), PROGRAMMING / ENCODING IS NOT POSSIBLE: After replacing the Front Electronic Module (FEM) for an applicable repair, programming / encoding is not possible. |
| B010918 | 2018-10-09. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. HIGH-VOLTAGE BATTERY SAFETY BOX: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE: For the eligible vehicles, BMW of North America, LLC (ÒBMW NAÓ) is extending the limited warranty for the vehicleÕs high-voltage battery safety box to: |
| B840818 | 2018-08-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: |
| B611316 | 2018-07-16. Service bulletin. ELECTRICAL SYSTEM. KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Ð ÒCharging electronics: Charging mode interruptedÓ is found stored in the KLE (Convenience Charging Electronics) module. |
| B651316 | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN. |
| B621215 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. |
| B840214 | 2018-05-14. Service bulletin. ELECTRICAL SYSTEM. ConnectedDrive/BMW Assist System Diagnosis Information |
| B610118 | 2018-05-07. Service bulletin. ELECTRICAL SYSTEM. HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed. |
| B122716 | 2018-05-07. Service bulletin. ELECTRICAL SYSTEM. DIAGNOSING NON FUNCTIONING eDRIVE: Vehicle will not go into "eDrive" |
| B120818 | 2018-05-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ROUGH RUNNING AND VARIOUS VANOS FAULTS STORED: The check engine light is illuminated and the vehicle may run rough at idle and while driving. |
| B840218 | 2018-04-23. Service bulletin. ELECTRICAL SYSTEM. HEAD UNIT HIGH RESETS WITH CONNECTION OF IPHONE 8, IPHONE 8+ OR IPHONE X |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.