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Service bulletin B620117

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10146653
Published by NHTSA2018-11-05
Manufacturer's numberB620117
Manufacturer's date2017-04-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER. The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BMW 228I2014, 2015, 2016
BMW 230I2017
BMW 320I2013, 2014, 2015, 2016, 2017
BMW 328D2014, 2015, 2016, 2017
BMW 328I2012, 2013, 2014, 2015, 2016
BMW 330E2016, 2017
BMW 330I2017
BMW 335I2012, 2013, 2014, 2015, 2016
BMW 340I2016, 2017
BMW 428I2014, 2015, 2016
BMW 430I2017
BMW 435I2014, 2015, 2016
BMW 440I2017
BMW 5-SERIES GRAN TURISMO2017
BMW ACTIVE HYBRID 32013
BMW ACTIVE HYBRID 32014, 2015
BMW M235I2014, 2015, 2016
BMW M240I2017
BMW R 1200 GS ADVENTURE2017 (the catalog's model; the bulletin names a series or trim of it)
BMW R1200 RT POLICE2017 (the catalog's model; the bulletin names a series or trim of it)
BMW R1200 S ADVENTURE2017
BMW X12016, 2017
BMW X1 SAV2016 to 2017
BMW X32011, 2012, 2013, 2014, 2015, 2016, 2017
BMW X42015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20263322026-07-08. Electrical
26V4410002026-07-08. ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
24V6080002024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
20193102019-06-20. Electrical
17V4880002017-08-03. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:BRAKE LIGHTS
20153432015-07-30. Electrical
13V5700002013-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B0120162025-02-24. Warranty extension. The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date.
B0111242024-12-31. Warranty extension. the High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date.
B8403242024-10-19. Service bulletin. The “End of life” or “Emergency call system error” Check Control message appears in the vehicle. The following fault memory entry is stored: B7F341 – Emergency battery: Hardware faulty
B6404222024-03-02. Service bulletin. An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
B5108192024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met.
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B6113052024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
B5217232024-02-01. Service bulletin. Customer states one of the front seats is inoperative. The seat heater and power supply are inoperative. During the vehicle test, the seat module does not respond. The power supply fuse for the seat module isfound to have blown.
B6127232024-01-03. Service bulletin. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.