Service bulletins for the 2012 BMW 328i
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
623 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Electrical system are shown. Show all
| 121912 | 2019-07-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Service Action: Program Control Units (OBD, Electric Coolant Pump). Due to an error in the data for OBD (On-Board Diagnosis) a DME software update is required. CAUSE DME software error. |
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| 513608 | 2019-07-10. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; ELECTRICAL SYSTEM. "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010". |
| B840719 | 2019-06-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. |
| B610619 | 2019-06-24. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. |
| B122019 | 2019-06-24. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. A software error within the Digital Motor Electronics (DME) may cause a miscalculation of an onboard diagnostic (OBD) function. All vehicles will need a software update (no parts required). |
| B110717 | 2019-06-24. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stored during the cold winter months along with the use of winter fuel. |
| B610419 | 2019-05-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019. |
| B610419 | 2019-05-20. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019. |
| B840219 | 2019-04-22. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM. PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. |
| B652617 | 2019-04-22. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM. NBT EVO CHANGES BETWEEN SELECTIONS BY ITSELF WITHOUT DRIVER INPUT- GHOST BEHAVIOR. The Central Information Display (CID) changes between selections (ghost behavior) and sounds an audio tone without the CID Screen being touched. |
| B611918 | 2019-04-22. Service bulletin. ELECTRICAL SYSTEM. STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018. |
| B610419 | 2019-04-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED. The customer's vehicle does not start due to a totally discharged battery. |
| B320319 | 2019-04-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. STEERING GEAR MOVEMENT NOT SMOOTH. Stiff movement in the steering or sticks when steering from one limit position to the other Unfavorable software of the Electric Power Steering (EPS) |
| B120119 | 2019-02-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME). In the DME control unit software. |
| B611918 | 2019-02-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. STANDARD OCCASIONAL USE CABLE - CHARGING COMPLAINT TROUBLESHOOTING. |
| B621118 | 2019-02-25. Service bulletin. ELECTRICAL SYSTEM. BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: â?¢ Warranty section - Programming information added. A small black spot remains on the Central Information Displays (CID) illuminated screen which does not go away after a key cycle or sleep mode. |
| 620513 | 2018-12-17. Service bulletin. ELECTRICAL SYSTEM. Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display |
| 540213 | 2018-12-17. Service bulletin. ELECTRICAL SYSTEM. Sunroof Gets Stuck or Moves in Small Steps. During opening or closing the sunroof, one or more of the following situations may occur: 1. The sunroof becomes stuck 2. One-touch open and close no longer works 3. The sunroof moves in small steps. CAUSE Software error in the sunroof control module (FZD) Some or all of the following fault codes may be stored: 0x030212 - SHD: Activation timeout, no block recognition 0x030214 - SHD: Zero position passed, loss of calibration 0x030215 - SHD: Invalid characteristic curve, not normalized 0x030216 - SHD: 90% motor temperature threshold exceeded 0x030217 - SHD: Motor operation interrupted by overheating 0x030218 - SHD: Motor does not start due to overvoltage or undervoltage 0x030219 - SHD: Errors in the checksum coding 0x03021C - SHD: Not initialized due to invalid marginal conditions (motor driver) 0x030220 - SHD: System not normalized 0x801A02 - Coding: Control unit is not coded |
| B620315 | 2018-12-17. Service bulletin. ELECTRICAL SYSTEM. Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations |
| B122114 | 2018-12-17. Service bulletin. ELECTRICAL SYSTEM. Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ? FC 193208 Fuel level, plausibility: deviation between consumption and level change Please proceed to the Procedure section. Vehicles with option 610 (Head-Up Display) are not affected. Please follow the ISTA/D test plan for the applicable faults stored in the DME, including the one listed in this bulletin. CAUSE A software error in the instrument cluster causes the fuel gauge to incorrectly update while refilling. The error occurs when the vehicle is powered up after refilling. |
| B620515 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. "Instrument Cluster: CBS ""Running-in Check"" is Displayed. After replacing and / or programming the instrument cluster with ISTA/P 3.55.0 or higher (integration Level F020-15-03-501 or higher), the CBS (Condition Based Service) displays ""running-in check"" or ""1200 mile service is due"". The parameters of the CBS scopes for oil service, brake fluid, etc, can also be implausible or invalid. CAUSE Error in the CBS mapping data in the FEM (Front Electronics Module) and corrupt data in the instrument cluster during programming." |
| B621116 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM. Center Information Display Switching off. INFORMATION The brightness of the CID will reduce and may switch off completely due to high temperature rise inside the vehicle. This situation is to protect the function of the CID. After lowering the temperature, the normal functions are restored. The increased temperature, protective switch-off is the reason for the fault. The fault code does not indicate a defective head unit. The normal maximum temperature operation for the head unit is between 167 and 194 F. Within these values, the CID will gradually diminish in brightness until it completely switches off. Replacing parts or programing the vehicle will not rectify the situation. The root cause is the very high temperature and is not a fault of the vehicle's systems. |
| B610315 | 2018-12-10. Service bulletin. FUEL SYSTEM, GASOLINE; STEERING; STRUCTURE; EQUIPMENT; WHEELS; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE; LANE DEPARTURE. Various Check Control Messages Caused by Shorted K-CAN This Service Information bulletin supersedes SI B61 03 15 dated April 2016. The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior:Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a vehicle test, one or more of the following fault codes are stored: ACSM - C9549A Message faulty (seat memory), ACSM receiver, driver's seat module transmitter FEM - D91DE0 No message, receiver FEM, transmitter TMSL FEM - D91EE5 No message, receiver FEM, passenger seat module transmitter ACSM - C9540C Message missing, receiver ACSM, transmitter FEM TMSL - D95402 Message missing, receiver TMSL, transmitter FEM KOMBI - E11454 No message, receiver KOMBI, transmitter REM FEM - D91DE6 No message, receiver FEM, transmitter TMSL TMSR - D99401 Message missing, receiver TMSR, transmitter FEM TMSR - D99402 Message missing, receiver TMSR, transmitter FEM FEM - 8041BA AHL system faulty FEM - D916C3 No message, receiver FEM, transmitter TCB ZBE - E2D403 No message, receiver CON, transmitter FEM-ZGM TRSVC - CA9428 Message incorrect, receiver TRSVC, transmitter PDC-REM TMSL- D95401 Message missing, receiver TMSR, transmitter FEM HU-H - S0397 MOST configuration was not stored TCB - E1445F KCAN2 or KCAN4: Line fault/electrical fault FEM - 8041B6 LWR faulty REM - E58468 Body CAN2; communication fault TRSVC - CA9427 Message incorrect, receiver all around vision camera, transmitter PDC/REM FEM - D91CEC Message missing, receiver FEM, transmitter REM Shorted K-CAN wiring under driver or passenger seat Shorted K-CAN2 wires were shorted between the left side trunk trim panel and the body of the vehicle Shorted K-CAN in left rear wheel well area Shorted K-CAN under center console trim Shorted K-CAN under A-Pill |
| B310416 | 2018-12-10. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM:SOFTWARE. Thumping noises from the front section of the vehicle. Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC) |
| B840715 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM. SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). One or more of the fault codes below may be stored in the TCB or Combox control unit: 0xB7F32B - GSM Antenna: Open Circuit 0xB7F31F - GSM Antenna: Short to ground 0xB7F31E - GSM Antenna: Open Circuit A signal error is identified during the aerial self-test performed by the TCB (Telematic Control Box or the Combox). |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.