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Service bulletins for the 2020 Bentley Bentayga

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

753 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Only bulletins with component: Glass, wipers and mirrors are shown. Show all

Bulletins, newest first
2069806/52024-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2051519/132023-12-06. Service bulletin. VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM. HVAC distribution/operational issues - HVAC Motor defect DTCs logged. Customer statement / workshop findings: - HVAC distribution/operational issues - HVAC motor defect (DTCs) evident within address 08 - Climatronic control unit, the DTCs can be static or Intermittent Technical background: Where VIN applicable the operative MUST first conduct Service Campaign EB28 (Bentayga) or EB29 (New Continental GT/GTC).
2060458.32023-11-08. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM; STRUCTURE. Water Ingress onto the front reading light Customer Statement: -Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.
2050542.72023-11-06. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING; VISIBILITY. Service info: body/equipment: front exterior lighting steamed up/leaks Customer Statement: -1. The lenses of the headlights (illustration 1a) /front fog lamps (illustration 1b) are steamed up/damp from the inside with minor drips. 2. Water is in the headlight (illustration 2a) / front fog lamp (illustration 2b), big drips.
2070344.32023-11-06. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Headlamp control unit replacement - Bentayga and New Flying Spur Customer Statement: -Headlamp is not working or the headlamp is flickering
2069806/42023-10-06. Service bulletin. EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; STRUCTURE. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin. - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2071190/12023-09-07. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT. Bentayga Hybrid - HVAC not cooling - DTC B16A1F0 is evident within diagnostic address 00C5. Customer statement / workshop findings: Customer statement HVAC system is not cooling Workshop findings: DTC B16A1F0 - Refrigerant shut-off valve Icing - water load too high, evident within diagnostic address 00C5 Technical background: Upon receipt of a customer complaint relating to HVAC system not cooling and DTC B16A1F0 is evident, please refer to the Measure section of this TPI.
2069806/32023-09-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2069806/22023-09-07. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; VISIBILITY; ELECTRICAL SYSTEM. HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident. In the event that HVAC cleaning products are required, these MUST be sourced locally. Before using the cleaner the operative must inform the customer of the product which will be used, a neutral fragrance cleaner should be used as the customer may not like the smell of the cleaner should a fragranced product be used Please ensure all supporting information is included within the DISS query when requesting permission to clean the HVAC system including clear photographs and/or videos showing the reported issue, should the required information not be supplied the warranty claim could be cancelled.
2070682/12023-08-03. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ENGINE AND ENGINE COOLING. Loud ticking/clatter noise from the air conditioning compressor (HVAC). Customer statement Loud ticking/clatter noise can be heard from the front of the engine Workshop findings The noise is from the air conditioning compressor Technical background The operative should confirm the noise is from the compressor as detailed within the Measure section.
2070519.12023-07-08. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Window lift switch is loose within the switch carrier and/or a rattle noise can be heard from the switch Customer Statement: -Window lift switch is loose within the door aperture -Or The window lift switch rattles when the door is closed
2069806.12023-05-05. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. HVAC Refrigerent Leakage - Diagnosis Guidelines Customer Statement: -HVAC not cooling or HVAC cooling less than expected
2054210.42023-01-06. Service bulletin. VISIBILITY; STRUCTURE; VISIBILITY:SUN/MOON ROOF ASSEMBLY. Noises from Panoramic Sun Roof Customer Statement: -Noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed
2051046.62022-12-08. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. Night vision camera- Washer Jet Leaking Customer Statement: -Washer fluid dripping/leaking from the night vision camera washer jet
2051519.112022-12-08. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC Operation Issues/HVAC Motor defect DTCs logged Customer Statement: -HVAC operation issues and HVAC motor defect (DTCs) evident within address 08 - Climatronic control unit, the DTCs can be static or sporadic (intermittent)
2067489/12022-10-07. Service bulletin. STRUCTURE; VISIBILITY. Window side glass - Identification - Standard (STD) or Privacy (PRV) Customer Statement: - Incorrect side glass fitted - Standard (STD) not Privacy (PRV) or visa versa and/or Defects are evident within the glass Technical Background: -The instructions within the Measure section MUST only be followed if the glass is to be replaced
2057841/32021-10-06. Service bulletin. VISIBILITY; STRUCTURE. Windscreen replacement criteria whilst under manufacturers warranty Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty (Stress crack) or Customer pay/insurance (external influence damage)
2051519/92021-10-05. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. HVAC operation issues/HVAC Motor defect DTCs logged. Customer statement / workshop findings: HVAC operation issues and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic (Intermittent) The Event memory entries (DTCs) shown within the Header data of this TPI are included as examples Technical background: The HVAC motors can become defective causing HVAC operational issues IMPORTANT: The following instructions should only be carried out on receipt of a valid customer complaint Or The operative is conducting EB28 or EB29 and issues are evident
2057935/22020-08-08. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER; EQUIPMENT. Warning lamp for washer fluid level on (for no reason). Customer statement / workshop findings: The washer fluid low warning lamp in the dash insert is lit up although there is sufficient washer fluid in the reservoir. Workshop findings: The customer statement can be reproduced. Technical background The conductibility of the washer fluid can be significantly lowered by the following factors. As a result, the water level switch of the washer fluid low warning lamp can be activated although the washer fluid reservoir is sufficiently full. Washer fluid additives which do not meet the following specification During winter conditions a solution of 30% isopropyl alcohol and 70% water should be used (or appropriate alternative). This washer fluid and water mixture will provide frost protection down to a temperature of approximately 10 degrees C (14 degrees F). Frozen washer fluid. Distilled water.
2057981/22020-08-07. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT. Slow front window motor operation. Customer statement/workshop findings: Slow operation of the left and/or right hand front window lift motor Technical background: Refer to the checks within the Measure section before replacing a front window lift motor The checks within the Measure section are imperative as some motors which have been returned to Bentley Motors exhibit no faults, therefore the issue may not be the motor.
2051519/62020-05-06. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. HVAC operation issues/HVAC Motor defect DTCs logged. Customer statement / workshop findings: HVAC operation issue and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTC/s can be static or sporadic, for example: B108D09: Right temperature flap positioning motor - Component defect Technical background: The HVAC motor/s can become jammed causing HVAC operation issues.
2051519/52020-01-09. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. Condition: HVAC operation issue and HVAC motor defect (DTCs) evident within address 08 Climatronic control unit, the DTCs can be static or sporadic, for example; B108D09: Right temperature flap positioning motor - Component defect Technical Background: The servomotor can become jammed causing HVAC operation issues. Service: The following repair should only be carried out on receipt of a valid customer complaint, any DTCs stored without a valid customer complaint should be ignored.
2057935/12020-01-09. Service bulletin. VISIBILITY. Customer statement / workshop findings: Customer statement: The washer fluid low warning lamp in the dash insert is lit up although there is sufficient washer fluid in the reservoir. Workshop findings: The customer statement can be reproduced. Technical background: The conductibility of the washer fluid can be significantly lowered by the following factors. As a result, the water level switch of the washer fluid low warning lamp can be activated although the washer fluid reservoir is sufficiently full. Washer fluid additives which do not meet the following specification During winter conditions a solution of 30% isopropyl alcohol and 70% water should be used (or appropriate alternative). This washer fluid and water mixture will provide frost protection down to a temperature of approximately 10 degrees C (14 degrees F). Frozen washer fluid. Distilled water.
2057841/12020-01-09. Service bulletin. VISIBILITY. Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty (Stress crack) or Customer pay/insurance (external influence damage) Measure: Identification In the event the windscreen is identified as cracked/damaged it is imperative the inspector of the cracked/damaged screen can determine if the crack was caused by external influences (stone chips) OR the screen is cracked/damaged due to a stress crack
2055513-12019-08-19. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Driver's window switch inoperative

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.