Service bulletin 2069806/4
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10242269 |
| Published by NHTSA | 2023-10-06 |
| Manufacturer's number | 2069806/4 |
| Manufacturer's date | 2023-09-08 |
| NHTSA component | EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; STRUCTURE |
NHTSA's summary
HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin. - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Equipment and accessories, Glass, wipers and mirrors, Heating and air conditioning
| BENTLEY ARNAGE | 2004, 2005, 2006, 2007, 2008, 2009 |
|---|---|
| BENTLEY ARNAGE LIMOUSINE | 2004 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY ARNAGE LWB | 2004 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY ARNAGE R | 2004, 2005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY ARNAGE RL | 2004, 2005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY ARNAGE T | 2004, 2005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY AZURE | 2006, 2007, 2008, 2009, 2010 |
| BENTLEY BENTAYGA | 2016 |
| BENTLEY BENTAYGA | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| BENTLEY BENTAYGA HYBRID | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY BROOKLANDS | 2007 to 2008 |
| BENTLEY BROOKLANDS | 2009, 2010 |
| BENTLEY CONTINENTAL | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 |
| BENTLEY CONTINENTAL | 2023 |
| BENTLEY CONTINENTAL 2 DOOR | 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL 4 DOOR | 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL CABRIO | 2007, 2008, 2009, 2010 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL CONVERTIBLE | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL FLYING SPUR | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL FS SPEED | 2009 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL GT | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL GT 2 DOOR | 2007 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL GT 4 DOOR | 2007 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL GT CABRIO | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY CONTINENTAL GT SPEED | 2004, 2005, 2006, 2007, 2008 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY FLYING SPUR | 2005 to 2013 |
| BENTLEY FLYING SPUR | 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| BENTLEY FLYING SPUR HYBRID | 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| BENTLEY MULSANNE | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2023264 | 2023-05-03. Structure |
|---|---|
| 23V314000 | 2023-05-03. STRUCTURE:CRITICAL FASTENERS |
| 2023029 | 2023-01-27. Heater And Defroster |
| 2022564 | 2022-10-05. Visual System |
| 21V975000 | 2021-12-15. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS:FRONTAL |
| 2020361 | 2020-08-06. Visual System |
| 20V309000 | 2020-05-27. VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| 2016368 | 2016-07-21. Structure |
| 16V539000 | 2016-07-19. VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| 10V411000 | 2010-09-13. STRUCTURE:BODY:HOOD |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 2078038/6 | 2026-10-07. Service campaign. Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may identify visual damage/anomalies in the paint finish during or post pre-delivery inspection. These may include: • Uneven sheen or texture • Patchy or blotchy appearance • Inconsistent under lighting • Staining, discolouration, or surface blemishes |
|---|---|
| 2073973/3 | 2026-10-07. Service bulletin. Continental GT / C and New Flying Spur - Outer dashboard speaker grille lifted / Incorrect flushness. Customer statement / workshop findings: Outer demister panel (speaker grille) lifted / Incorrect flushness |
| 2057841/5 | 2026-09-09. Service bulletin. Windscreen replacement criteria whilst under manufacturers warranty. |
| 2078038/5 | 2026-09-09. Service bulletin. Service info: Paint Damage/Anomalies | All Models |
| 2078395/3 | 2026-09-09. Service bulletin. Service info: Leather Damage/Anomalies | All Models |
| 2070638/3 | 2026-09-04. Service bulletin. Water evident on the A-Post pillar seam - Water dripping behind the door seal - Sunroof specified vehicles only. |
| 2078373/4 | 2026-09-03. Service bulletin. Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing |
| 2080375/4 | 2026-08-07. Service bulletin. Window Drop Glass Operation | Continental GT/GTC |19-24MY. Customer statement / workshop findings: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings |
| 2078373/3 | 2026-08-06. Service bulletin. Sunroof blind not retracting | Bentayga Series. |
| 2068064/6 | 2026-08-05. Service bulletin. Front door clash with the rear door brightware | Bentayga Series. Customer statement / workshop findings: The front door inner panel hem is clashing with the rear door lower brightware during the closing operation of the front door Or The rear door lower brightware is clashing with the front door brightware. |