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Service bulletin 2057841/1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169791
Published by NHTSA2020-01-09
Manufacturer's number2057841/1
Manufacturer's date2019-12-02
NHTSA componentVISIBILITY

NHTSA's summary

Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty (Stress crack) or Customer pay/insurance (external influence damage) Measure: Identification In the event the windscreen is identified as cracked/damaged it is imperative the inspector of the cracked/damaged screen can determine if the crack was caused by external influences (stone chips) OR the screen is cracked/damaged due to a stress crack

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
BENTLEY BENTAYGA2016
BENTLEY BENTAYGA2017, 2018, 2019, 2020
BENTLEY BENTLEY
BENTLEY CONTINENTAL2016, 2017, 2018, 2019
BENTLEY CONTINENTAL CONVERTIBLE2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
BENTLEY CONTINENTAL FLYING SPUR2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
BENTLEY CONTINENTAL GT2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
BENTLEY CONTINENTAL GT CABRIO2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
BENTLEY CONTINENTAL GT CABRIO2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
BENTLEY FLYING SPUR2016, 2017, 2018, 2019, 2020
BENTLEY MULSANNE2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20203612020-08-06. Visual System
20V3090002020-05-27. VISIBILITY:SUN/MOON ROOF ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
2057841/52026-09-09. Service bulletin. Windscreen replacement criteria whilst under manufacturers warranty.
2070638/32026-09-04. Service bulletin. Water evident on the A-Post pillar seam - Water dripping behind the door seal - Sunroof specified vehicles only.
2078373/42026-09-03. Service bulletin. Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing
2080375/42026-08-07. Service bulletin. Window Drop Glass Operation | Continental GT/GTC |19-24MY. Customer statement / workshop findings: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
2078373/32026-08-06. Service bulletin. Sunroof blind not retracting | Bentayga Series.
2080680/22026-08-04. Service bulletin. Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.
2081236/22026-08-01. Service bulletin. Loss of Cabin Heat During Engine Operation | Bentayga - V8. Customer Statement: Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported after engine removal or recent repair work.
2071190/42026-08-01. Service bulletin. HVAC failing to cool | DTC B16A1F0 in diagnostic address 00C5 | Bentayga Series (Hybrid).
2071933/52026-08-01. Service bulletin. Headlamp Control Unit Replacement | Bentayga and Flying Spur. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues (Inner lamp) Or Daytime running light malfunction / operational issues (Inner lamp) Or Turn signal malfunction / operational issues (Outer lamp)
2080375/32026-07-03. Service bulletin. Window Drop Glass Operation | Continental GT/GTC |19-24MY Customer statement / workshop findings • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings